What are the responsibilities and job description for the Rental Agent position at Lithia & Driveway?
Dealership
L0343 Wesley Chapel Toyota
Wesley Chapel Toyota
If cars and people are your passion, automotive retail might be perfect for you! Join a winning team today!
We are part of Lithia & Driveway, the largest automotive retailer in the United States, the leading retailer in each of our markets and publicly traded on the NYSE (LAD). We’re looking for a self-motivated and career driven Rental Agent who will thrive in a challenging, dynamic environment.
Responsibilities
As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.
L0343 Wesley Chapel Toyota
Wesley Chapel Toyota
If cars and people are your passion, automotive retail might be perfect for you! Join a winning team today!
We are part of Lithia & Driveway, the largest automotive retailer in the United States, the leading retailer in each of our markets and publicly traded on the NYSE (LAD). We’re looking for a self-motivated and career driven Rental Agent who will thrive in a challenging, dynamic environment.
Responsibilities
As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.
- Greet customers in person, via email and by phone.
- Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance. Explain all policies and procedures.
- Prepare all rental contracts and return documents accurately and completely.
- Ensure cars are ready for the next client.
- Responsible for daily cash and credit transactions, balancing and reconciling rental car account/s.
- Previous experience in the rental car industry, is a plus
- A team player focused on providing exemplary customer service
- Excellent organizational, time management & communication skills
- Working knowledge of computers
- Acceptable driving record and a valid driver's license in your state of residence
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs