Lease Retention Specialist/Sales Representative

Dealership

L0756 Audi Calabasas

Audi Calabasas

Lease Retention Specialist/Sales Representative

Audi Calabasas is seeking a results-driven Lease Retention Specialist/Sales Representative to join our luxury automotive team. The ideal candidate will have a strong background in automotive lease management or sales and a passion for providing exceptional customer experiences.

Responsibilities

• Proactively contact clients with upcoming lease expirations to discuss renewal, upgrade, or purchase options
• Build and maintain strong relationships with Audi customers to promote brand loyalty
• Collaborate with the sales and finance teams to ensure smooth transitions for lease returns and new deliveries
• Monitor and report on lease retention metrics and customer satisfaction
• Maintain detailed records of customer communications and follow-up activities
  
  

Qualifications

• Previous experience in automotive sales, finance, or lease retention preferred (Audi or luxury brand experience a plus)
• Excellent communication and relationship-building skills
• Strong organizational and follow-up abilities
• Proficient in CRM tools and Microsoft Office Suite
• Professional, goal-oriented, and team-focused attitude
  
  

We Offer The Best-in-class Industry Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
  
  

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Payable Gross, and bonuses based on Individual Units Sold, and Manufacturer Approvability.

The Annual Estimated Earnings Range is $48,200.00 - $158,700.00.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.