What are the responsibilities and job description for the Express Lube Advisor position at Lithia & Driveway?
Dealership
L0279 Greiner Ford of Casper
Greiner Ford of Casper
Now Hiring Express Lube Advisor
At Greiner Ford of Casper, we're more than just a car dealership. We're a team that believes in the power of culture and the value of each individual's contribution. We understand that our success is driven by our people, which is why we're looking for an Express Lube Advisor who shares our passion for excellence and commitment to customer service.
Responsibilities
As an Express Lube Advisor, you will be the frontline contact for our service department, ensuring that every customer's experience is seamless, from greeting to completion of service. Your role will involve:
L0279 Greiner Ford of Casper
Greiner Ford of Casper
Now Hiring Express Lube Advisor
At Greiner Ford of Casper, we're more than just a car dealership. We're a team that believes in the power of culture and the value of each individual's contribution. We understand that our success is driven by our people, which is why we're looking for an Express Lube Advisor who shares our passion for excellence and commitment to customer service.
Responsibilities
As an Express Lube Advisor, you will be the frontline contact for our service department, ensuring that every customer's experience is seamless, from greeting to completion of service. Your role will involve:
- Greeting customers and conducting initial vehicle check-ins.
- Clearly communicating service requirements and timelines to customers.
- Advising customers on necessary and recommended services.
- Coordinating with technicians to ensure timely completion of work.
- Delivering exceptional customer service that reflects our values and culture.
- Excellent communication and customer service skills.
- Previous experience in an automotive service role is preferred but not required.
- Ability to work efficiently in a fast-paced environment.
- A team player who values collaboration and building relationships.
- Commitment to upholding the highest standards of integrity and professionalism.
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs