Demo

IT Support Technician

Litehouse Pools
Strongsville, OH Full Time
POSTED ON 1/9/2026
AVAILABLE BEFORE 5/8/2026

Litehouse Products is hiring immediately for an IT Technician. This is a full-time position with competitive salary and benefits package.

Responsibilities

  • Monitor/Install Software updates, backups, antivirus and security systems
  • Maintain networks at multiple locations using monitoring software
  • Provide help desk on-site and remote support
  • Troubleshooting and repair of PC's, Servers, and other network devices
  • Install and troubleshoot software applications
  • Some on-site visits to our company locations will be required
  • Documentation of all issues, updates and issue resolution
  • Able to work independently

Qualifications

  • Associates Degree or equivalent experience in the IT field
  • A certification, Network , MCSE a plus
  • Ability to Implement and maintain all Microsoft Server System Roles and Features (Active Directory, Group Policy’s, IIS6-7, DHCP, DNS, FTP, WSUS, Terminal Services/Remote Desktop Services, etc.)
  • Experience with Network Administration
  • Experience with ScreenConnect/SmartConnect software
  • Experience Installing/Upgrading Windows domain environments
  • Experience with VMWare and Microsoft Hyper-V
  • Experience with Firewall/Router configuration
  • Experience with SQL Databases
  • Strong Problem-Solving Skills
  • Proven network analysis and diagnostic skills
  • Ability to implement quick and effective solutions to network problems
  • Ability to work a flexible schedule

A successful candidate will be highly organized, possess critical thinking and problem-solving skills along with being self-motivated and communicative.

We are seeking local candidates only as this position is not a remote position.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: In person

Salary : $50,000 - $70,000

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