What are the responsibilities and job description for the Sales Development Representative position at Listrak?
Please note: This is a hybrid role that requires working from our Lititz, PA office three days per week (Monday–Wednesday).
About Listrak
Listrak is a SaaS company offering an integrated digital marketing platform trusted by leading retailers and brands. We help marketers connect with their customers through email and SMS marketing, identity resolution, behavioral triggers, and cross‑channel orchestration—all from a single platform.
Headquartered in Lititz, PA, Listrak is a 200‑person organization led by a passionate leadership team. We are committed to creating an inclusive, people‑first culture that values curiosity, creativity, and collaboration as we build products that make a real impact for our customers.
Want to know more? Follow this link to learn more about us: LinkedIn Life
About The Role
Our Sales Development Representative (SDR) role is a crucial part of Listrak’s growth and success. This role is focused on outreach, prospecting, and lead qualification for our Account Executive team. As an SDR, you’ll enjoy connecting with prospects and helping to move leads through the sales pipeline, booking discovery calls that showcase the power of Listrak’s digital marketing platform and the impressive results leading retailers and brands achieve when partnered with our 25-year ecommerce industry expertise.
Our SDR team thrives in a work environment that offers a unique balance of autonomy and structured training and coaching.
As our team members achieve their goals, we recognize their hard work and provide opportunities for further growth within our sales organization.
Additional Role Responsibilities
At Listrak, we take every voice into consideration—we invite and encourage our employees to help us solve problems and anticipate the unknown. We invest in our employees and work to grow and develop you in your career.
Some Of Our Benefits Include
Listrak is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Attention residents of California: Click here for CPRA notice
About Listrak
Listrak is a SaaS company offering an integrated digital marketing platform trusted by leading retailers and brands. We help marketers connect with their customers through email and SMS marketing, identity resolution, behavioral triggers, and cross‑channel orchestration—all from a single platform.
Headquartered in Lititz, PA, Listrak is a 200‑person organization led by a passionate leadership team. We are committed to creating an inclusive, people‑first culture that values curiosity, creativity, and collaboration as we build products that make a real impact for our customers.
Want to know more? Follow this link to learn more about us: LinkedIn Life
About The Role
Our Sales Development Representative (SDR) role is a crucial part of Listrak’s growth and success. This role is focused on outreach, prospecting, and lead qualification for our Account Executive team. As an SDR, you’ll enjoy connecting with prospects and helping to move leads through the sales pipeline, booking discovery calls that showcase the power of Listrak’s digital marketing platform and the impressive results leading retailers and brands achieve when partnered with our 25-year ecommerce industry expertise.
Our SDR team thrives in a work environment that offers a unique balance of autonomy and structured training and coaching.
As our team members achieve their goals, we recognize their hard work and provide opportunities for further growth within our sales organization.
Additional Role Responsibilities
- Build pipeline by setting discovery calls with key decision makers and influencers.
- Own and manage a book of business with pre-qualified accounts.
- Utilize sales tools (SalesLoft, Salesforce, LinkedIn SalesNav, ZoomInfo etc.) to research leads/accounts and set qualified meetings.
- Work in a high-growth environment where you can try new things, think outside the box, and share success across the team.
- Develop fun, creative outreach methods that stand out and make a lasting impression with e-commerce brands.
- Bachelor’s degree or equivalent preferred
- 1-2 years of B2B sales experience preferred but not required
- Experience within technology, software or SaaS is a plus
- Experience using the following sales tools is a plus: SalesLoft, Salesforce, LinkedIn SalesNav, or SimilarWeb
- Experience with AI tools, such as MS Copilot and Chat GPT in a business environment preferred
- Familiarity with online retailers and ecommerce a plus
- Excellent time management and organization skills
- Driven to meet and exceed sales goals
At Listrak, we take every voice into consideration—we invite and encourage our employees to help us solve problems and anticipate the unknown. We invest in our employees and work to grow and develop you in your career.
Some Of Our Benefits Include
- Health/Dental/Vision Insurance
- 401(k)
- Open Time Off (OTO)
- Nine Paid Holidays
- Health Savings Account (HSA) with generous employer match
- Disability Insurance
- Life Insurance
- Optional Insurance: Life, Accident, Hospital Indemnity, and Critical Illness
- Parental Leave
- Volunteer Time Off
- Birthday Time Off
Listrak is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Attention residents of California: Click here for CPRA notice