National Account Manager - Food Service

Position Summary

The National Account Manager – Food Service is responsible for managing, retaining, and expanding relationships with Liquid Environmental Solutions’ largest national and multi-location customers. This role focuses on long-term account growth, contract renewals, service expansion, and executive-level relationship management within an assigned base of existing national accounts.

The ideal candidate is a consultative, relationship-driven sales professional who thrives in complex, multi-stakeholder environments and is comfortable partnering cross-functionally to deliver enterprise-scale customer solutions.

Compensation

• Base Salary: $75,000 – $85,000

• Variable Compensation: Eligible for additional Quarterly compensation through a combination of commissions, bonuses, and performance incentives

• Total Compensation Potential: Between $110k to 150k is expected with anticipated performance!

(Specific incentive structures vary by account performance, renewals, expansions, and strategic initiatives.)

Essential Duties and Responsibilities

• Manage and grow a defined portfolio of large, national and multi-location customer accounts with a strong focus on retention and expansion.

• Build and maintain trusted relationships with executive-level decision makers, as well as operational, financial, and procurement stakeholders within customer organizations.

• Serve as the primary owner of the customer relationship, ensuring alignment between customer needs and LES solutions.

• Prepare, deliver, and present Quarterly Service Reports / Business Reviews that provide insight into performance, opportunities, and growth strategies.

• Lead contract renewals and negotiate expanded scope, pricing adjustments, and service enhancements in alignment with company guidelines.

• Identify and develop upsell and cross-sell opportunities within existing accounts by applying consultative selling techniques.

• Partner cross-functionally with Operations, Implementation, Finance, Legal, and Corporate Support teams to deliver consistent, high-quality customer outcomes.

• Develop and execute account plans that include growth objectives, sales strategies, implementation timelines, and customer success milestones.

• Schedule and conduct regular in-person meetings with customers to maintain relationships, advance renewal or expansion discussions, and strengthen long-term partnerships.

• Accurately document all account activity, opportunities, and pipeline data within the company CRM system.

• Lead and coordinate the implementation of new locations or expanded lines of business within existing customer accounts, ensuring smooth execution and communication.

• Maintain a professional, responsive, and customer-focused communication approach.

• Perform other duties as assigned that are reasonably within the scope of the role.

Knowledge, Skills, and Abilities

• Proven experience managing large, multi-location or enterprise customer accounts in a B2B environment.

• Strong consultative selling skills with the ability to uncover needs, influence decisions, and position value-based solutions.

• Demonstrated success in contract renewals, account expansion, and long-term relationship management.

• Experience presenting to executive-level stakeholders using data-driven insights and clear recommendations.

• Ability to manage complex account dynamics involving multiple locations, departments, and decision makers.

• Strong organizational skills with the ability to manage multiple priorities and account plans simultaneously.

• High level of professionalism, communication skill, and executive presence.

• Comfort working cross-functionally to deliver customer solutions and manage implementations.

• Strong CRM discipline and familiarity with sales operating rhythms, forecasting, and reporting.

Education and Experience Requirements

• Bachelor’s degree or equivalent professional experience (required).

• Minimum of four (4) years of outside business-to-business sales or account management experience.

• At least two (2) years managing multi-location, regional, or national customer accounts within the restaurant, grocery, or retail industries.

• Demonstrated, consistent history of meeting or exceeding revenue, renewal, or account growth goals.

Equal Opportunity Statement

Liquid Environmental Solutions is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, protected veteran status, or disability.

Equal Opportunity Employer – M/F/Disability/Veteran