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Front Desk Receptionist

Lions Rehab Center
Cumberland, MD Full Time
POSTED ON 1/2/2026 CLOSED ON 1/8/2026

What are the responsibilities and job description for the Front Desk Receptionist position at Lions Rehab Center?

Calling All Front Desk Superstars!

(Because "Receptionist Extraordinaire" was too long for the sign.)

Do you have a voice that soothes the soul and a smile that can brighten even the grumpiest of Mondays? Can you juggle calls, visitors, and top-secret mail deliveries like a pro? If so, we need YOU at our front desk!

Who We’re Looking For:

A multitasking wizard with phone skills sharper than a samurai sword.

A people-person who can greet guests like they just won the lottery.

A master of organization who keeps things running smoother than a freshly Zambonied ice rink.

Your Superpowers Include:

  • Answering calls like a customer service champion (yes, even that one).
  • Directing guests with the grace of a GPS that actually gets it right.
  • Handling mail like a postal ninja (no capes required, but encouraged).
  • Keeping the front desk looking fresh, fabulous, and free of chaos.
  • Knowing when to page people, and when to just pretend they’re “in a meeting.”


Qualifications:

  • High school diploma (or equivalent wizardry).
  • One year of customer service experience (aka, experience dealing with the general public).
  • Phone & Computer skills
  • Lots and lots of SMILING


Work Environment:

  • Expect to interact with guests, visitors, and staff—some cheerful, some… less so.
  • Occasionally, you may lift things. Mostly, you’ll lift spirits.


Why Join Us?

  • Be the MVP of first impressions!
  • Work with a team that values laughter as much as efficiency.
  • Gain top-tier experience in customer service and office magic.
  • No two days are the same—who needs a boring routine?
  • Paid time off
  • Paid holidays
  • 401k Plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life insurance
  • Referral program


Ready to become the voice, the face, and the heart of our facility?

Apply now, and let’s make our front desk the best desk!

JOB SUMMARY: The facility secretary/ business office assistant is responsible for supervising, organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.

DUTIES AND RESPONSIBILITY:

  • Accepts incoming and outgoing calls, maintains accurate messages and disseminates same.
  • Receives all persons who enter the community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the community.
  • Notify company personnel of visitor arrival.
  • Assists with business office duties as assigned
  • Attends in-service training and education sessions, as assigned.
  • Maintain the security and telecommunications system.
  • Monitor visitor logbooks and issue visitor badges.
  • Performs specific work duties and responsibilities as assigned by supervisor.


JOB REQUIREMENTS:

  • Must be physically and mentally capable of performing routine, repetitive job duties.
  • Show willingness to provide good nursing care.
  • Be considerate, pleasant, and professional in the performance of his/her duties.
  • Must have compassion, tolerance, and understanding for the residents of the facility.
  • Must have competency in Microsoft Office systems.

Salary.com Estimation for Front Desk Receptionist in Cumberland, MD
$33,101 to $39,658
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