Customer Service Representative

Are you ready to join an exceptional team and make a difference in people's lives? Lint-X, the leading dryer vent cleaning company, is seeking a passionate Customer Service Representative to provide top-notch service and help keep homes safe. With a competitive pay range of $22 $25 per hour and an engaging work environment, this is an opportunity you don't want to miss. We also provide excellent benefits, including a retirement plan, paid time off (PTO), and paid holidays after 6 months. If this sounds like the right opportunity for you, apply today!

ABOUT US

Since 2006, Lint-X has been proudly serving customers throughout the Westchester, Fairfield, Dutchess, and Putnam counties. Our team of professionals is dedicated to delivering the highest quality dryer vent cleaning and installation services. Known for our professionalism and expertise, our company has become synonymous with excellent customer service and quality workmanship. We take pride in providing services that keep our customers safe and their dryers working optimally.

Our customers are not the only ones who get the VIP treatment. We treat our employees with respect, always striving to provide them with the stability, mobility, and independence they truly deserve. Our team is the key to our success, which is why we have worked so hard to cultivate such a supportive work environment for them!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE:

Imagine a typical day as a Customer Service Representative at Lint-X. You kick-start your morning with a cup of coffee, energized and ready to tackle the day. As you settle into your workstation, the phone starts ringing, and you're greeted by homeowners seeking your expertise. With a warm smile in your voice, you engage in conversations, answer their questions, and offer expert advice on the importance of regular dryer vent cleaning.

Throughout the day, you effortlessly navigate spreadsheets and word processing tools to manage customer records. Your organizational skills are put to the test as you schedule appointments, coordinating with our dedicated technicians to ensure timely and efficient service delivery. Whether you're speaking to customers on the phone or responding to emails, your commitment to exceptional service shines through, leaving customers satisfied and eager to recommend Lint-X to their friends and family.

WHAT IT TAKES TO BE SUCCESSFUL AS A CUSTOMER SERVICE REPRESENTATIVE:

To excel in this role, you'll need a combination of skills and qualities. Here are the key traits we're seeking:

• Strong proficiency in spreadsheets and word processing software.
• Adaptability and a willingness to embrace new technologies and systems.
• Maintain a professional and composed demeanor while simultaneously navigating multiple software platforms and addressing diverse customer needs.
• Possess a professional attitude and values collaborative coaching as a tool for personal and team success.
  
  

WORK SCHEDULE

As a full-time Customer Service Representative at Lint-X, you'll enjoy a consistent work schedule from 8:30 AM to 5:00 PM. Our offices are located in Patterson, NY, offering a convenient and accessible location for our team.

ARE YOU READY TO JOIN OUR TEAM?

If you're excited about this opportunity, we invite you to take the next step. Applying is quick and easy! Don't miss your chance to join a dynamic team and contribute to the safety of homes across the region.