Training Program Support

Job Title: Training Specialist
Location: Medford, MA 02155
Pay: $24/hr W2
Schedule: Full-time, Rotational Shifts | Up to 37.5 hrs/week

We are seeking a detail-oriented Training Specialist to support Roadway Worker Protection (RWP) training operations through data entry, administrative support, document management, and basic iPad troubleshooting.

• Enter and maintain training, attendance, and other records accurately.
• Scan, organize, name, file, and archive paper/electronic documents.
• Review records for missing or inconsistent information and flag discrepancies.
• Support high-volume data entry and RWP training projects.
• Track documents and maintain organized records.
• Provide basic iPad troubleshooting and setup support.
• Operate standard office equipment including computers, scanners, and printers.
• Handle confidential information professionally.
• Perform other duties and projects as assigned.

Must be available to work rotating shifts based on operational needs.

Non-Overnight Weeks:

• 5:30 AM-1:30 PM
• 6:00 AM-2:00 PM
• 9:00 AM-5:00 PM

Overnight Weeks:

• 5:30 AM-1:30 PM
• 6:00 AM-2:00 PM
• 3:00 PM-11:00 PM
• 9:00 PM-5:00 AM

Overnight coverage is Sunday-Thursday and rotates on a 2 weeks on / 2 weeks off cycle.

• Strong computer and data-entry skills.
• Excellent attention to detail and organization.
• Ability to work independently and handle confidential information.
• Flexibility to work all assigned shifts.
• Ability to work across training locations as needed.

Primary location: 440 Riverside Ave, Medford, MA 02155

Occasional assignments may be required at MBTA training locations in Boston, Quincy, South Boston, Charlestown, and Auburndale.

Accessibility: The Medford facility currently has limited elevator access. Candidates must be able to access classrooms, including those on the second floor.