Learning & Development Facilitator

Location: Boston, MA 02116
Duration: 9-Month Contract
Pay: $21/hr on W2

We are seeking an experienced Learning & Development Facilitator / Instructional Designer to deliver engaging training programs and create high-quality learning materials that support employee and leadership development. The ideal candidate will have strong facilitation and communication skills and the ability to create inclusive, interactive learning environments.

• Facilitate instructor-led training in in-person and virtual environments; statewide travel may be required.
• Deliver training on leadership, communication, emotional intelligence, team effectiveness, change management, conflict resolution, performance management, and inclusive workplace practices.
• Create engaging and psychologically safe learning environments.
• Manage group dynamics and facilitate sensitive discussions professionally.
• Develop training materials including facilitator guides, presentations, workbooks, and job aids.
• Apply adult learning principles and instructional design methodologies such as ADDIE and SAM.
• Partner with subject matter experts (SMEs) to develop and validate training content.
• Review participant feedback and learning data to improve training programs.
• Maintain accurate attendance, evaluation, and training records.

• 5 years of experience facilitating instructor-led training, workshops, or adult learning programs.
• Experience designing instructor-led and blended learning programs.
• Strong knowledge of adult learning and instructional design principles.
• Excellent facilitation, presentation, and public speaking skills.
• Experience addressing DEIB and other sensitive workplace topics.
• Experience delivering leadership and management development programs.
• Strong interpersonal and relationship-building skills.
• Proficiency with Microsoft Office, Microsoft Teams, and Zoom.
• Strong organizational and project management skills.

• Experience coaching or supporting leaders at various organizational levels.
• Familiarity with LMS platforms and learning analytics.
• Experience evaluating training outcomes and using data to improve programs.
• Experience with Articulate Storyline 360 is a plus.