Front Office Support/Clerk

Job Responsibilities:

Front Desk & Reception Management

• Monitor and maintain the reception area in a professional manner.
  
• Answer and direct incoming phone calls; address visitor inquiries with discretion.
  
• Maintain conference room schedules, check availability, confirm reservations.
  
• Set up conference rooms for next-day use.
  
• Sort and distribute incoming and outgoing mail and faxes.

Administrative & Clerical Support

• Perform clerical duties: filing, copying, scanning, data entry, and generating reports.
  
• Handle sensitive information with confidentiality.
  
• Type and process correspondence, spreadsheets, meeting minutes, and other documents.
  
• Track deadlines and manage dated information.
  
• Maintain an organized filing system.
  
• Maintain and update Excel and Access databases.
  
• Assist with updating procedure manuals, contact lists, and office records.
  
• Maintain and troubleshoot office systems (copiers, postage meter, A/V equipment) and coordinate with IT as needed.

Human Resources Support

• Schedule interviews for job candidates.
  
• Conduct reference checks for recommended candidates.

Job Requirements & Skills

• Minimum 3 years of office work experience.
  
• Intermediate proficiency in Microsoft Word, Outlook, and Excel.
  
• Strong organizational and time management skills.
  
• Ability to read and interpret documents and forms.
  
• Strong decision-making and problem-solving skills.
  
• Excellent verbal and written communication skills.
  
• High level of accuracy with names, numbers, and codes for record-keeping.
  
• Dependable, responsible, and able to fulfill obligations.