[POOL] Instructional Assistant 1 (Library)

Posting Number: 0601156-NC Position Type: Classified Pools Position Title: [POOL] Instructional Assistant 1 (Library) Employment Requirement Criminal Background Check - C4 Division/Department: Library Location Albany Campus, Albany, OR Job Summary:

Staffs the college-wide Student Help Desk and resolves students' software and hardware problems. Coaches students one on one and in small groups in digital literacy and advanced application use. Performs technical work on software and hardware projects and maintains computer lab.

Required Qualifications

Education and Experience

• Position requires a high school diploma, GED, or equivalent.
• Requires experience, education, or demonstrable knowledge in a computer or technical help desk field.
  
  

Knowledge and Skills

• Requires a thorough understanding of the operation and maintenance of computers and software programs, including working knowledge of Windows, Microsoft products, printers, scanners, wireless network, cloud storage, video conferencing, and email, sufficient to address student questions or problems.
• Requires well-developed interpersonal communication and customer service skills to interact with our diverse community.
  
  

Abilities

• Requires the ability to maintain the lab and equipment safely and in an organized manner; to instruct students in the use of equipment and programs.
• Must have the ability to learn new software as needed.
• Must be able to organize and prioritize work and manage time effectively despite frequent interruptions
  
  

Preferred Qualifications

• An educational approach focused on helping students learn to help themselves versus a problem solving approach is preferred.
• Spanish Language fluency, preferred.
  
  

Physical Requirements and Working Conditions

Physical Skills And Abilities

• Requires good arm, hand, and finger dexterity to operate a keyboard and other office equipment.
• Requires sufficient hearing and speaking to communicate effectively with staff and students.
• Requires visual acuity to read numbers and words.
• Must be able to lift and navigate light to medium (10-50 pounds) weight equipment or objects. Requires the ability to stand, sit, bend, stoop and crawl.
  
  

Working Conditions

• Work is performed indoors in a highly visible, busy, interruption-filled library with minimal exposure to safety and health hazards.
• Work activities rotate between sitting at a computer station to walking to and from student computer stations. Substantial time is spent working at a computer.
• This position may also include scheduled shifts working remotely.
  
  

Essential Duties

• Assists Librarian/Computer Lab Specialists on software and hardware projects. Replaces and configures hardware as assigned. Assists in maintaining the operational condition of equipment, including network, software, and hardware.
• Assists students as needed with software and hardware problems. Performs instructional and lab support for students in various software applications, including word processing, spreadsheets, PowerPoint, Internet searches, electronic mail, and software. Develops training aids for software applications and provides instruction as needed. Creates signage for computers. Refers students to faculty when appropriate. Reports instances of non-compliance with policy/procedures to other library staff.
• Performs routine cleaning, maintenance, and minor repairs on computers and other equipment. Monitors equipment usage. Helps replenish supplies; assists the Librarian/Computer Lab Specialists in preventive maintenance and implementing the regularly scheduled cleaning of equipment. Organizes and prioritizes work to manage time effectively.
• Performs other related duties as assigned.
  
  

Applicant Instructions

Applications submitted to this recruitment pool are reviewed on an as needed basis. Qualified applicants will be contacted when positions become available.

Please complete the online application and upload or attach the following required documents

• Resume
• Cover Letter
• Unofficial Academic Transcript (if needed to meet minimum qualifications)
  
  

If your transcript is issued in a language other than English, please include a translated copy.

U.S. Veterans must attach proof of Veteran Status to their application to qualify for veteran's consideration.

Resources and Tips for Applicants

• View information about Accessibility in Recruitment and disability accommodations at Linn-Benton Community College at this link.
  
  

Proposed Start Date: Full-time or Part-time Part-time Number of hours/week: Varies Work Schedule: Regular Posting Date: 07/17/2024 Closing Date: Open Until Filled: Yes Special Notes to Applicants:

Compensation Information

All Part-time Classified employees begin at Step 1 of the salary schedule, corresponding to the position's grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility, and only take place at the end of the Fiscal Year in July if approved and submitted by the employee's supervisor of record. Hours worked in more than one position or department cannot be combined for step advancement. Part-time Classified employees are paid once monthly, on the last day of the month.

• View the 25/26 Part-Time Classified Salary Schedule at this link.
• Athletic Trainers, Farm Aides, Sign Language Interpreters, Transcribers, and Translators can find individual hourly rate information at the bottom of the Salary Schedule.
• LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more detailed information, please review the LBCC Bilingual Pay Incentive Administrative Policy .
  
  

Additionally, Please Note

• As a condition of employment, all new employees are required to be compensated via direct deposit.
• Offers of employment are contingent on the applicant having Oregon residency at the time work commences.
• Terms and conditions of employment are subject to the terms outlined in the LBCC Administrative Rules and Board Policies.
• Employment is subject to completion of a post-offer criminal background check.
• Linn-Benton Community College does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's Form I-9 confirming authorization to work in the United States of America.
  
  

Linn-Benton Community College is a Fair Chance employer committed to inclusive hiring practices.

We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job-related pre-employment checks. These may include a background check, sex offender registry checks, motor vehicle history check, civil records checks, or other relevant screenings. Please note that background check results do not automatically disqualify a candidate. If you have questions or concerns about the pre-employment check process, please reach out to Human Resources at mercerh@linnbenton.edu

LBCC is an Equal Opportunity Educator and Employer.

Salary Grade 14 Salary/Rate

$18.25/hour