What are the responsibilities and job description for the Workstation Deployment Support Technician position at Link Technologies?
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Workstation Deployment Support Technician to join our team.
REQUIREMENTS
- In-depth practical knowledge of desktop hardware and software; handles the installation and removal of voice, video, and data systems, as well as related tasks.
- Adept at creating technical documentation and operational instructions.
- Experienced in training user groups to spot and avoid issues.
- Proficient in working with IT staff to create and update technical procedures and documentation.
- Capable of testing third-party software and software updates.
- Experienced in imaging desktop and laptop workstations.
- Set up, image, and configure new desktops and laptops following City IT standards.
- Provide both on-site and remote support to users during migration and deployment efforts.
- Suggest basic guidance and introductions to new equipment and software features.
- Sustain accurate deployment records, asset information, and issue-tracking documentation.
- Act as a bridge between user groups and the Information Technology team to relay issues and potential solutions.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.