What are the responsibilities and job description for the Leasing Consultant position at LINK Property Management?
Property: Ashley Village
Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with LINK!
Why LINK? At LINK, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we’re a people company. And our people are experts in the world of property and association management.
As a Leasing Consultant on the Performance Management team you are the first and main point of contact for residents, the community, and office team members. Leasing Consultants play a critical role in creating a great leasing and living experience for residents. This role is perfect for someone who is energetic, engaging, and is looking to make a positive impact on their community!
What You Will Do:
- Meet, greet & tour leasing prospects
- Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
- Respond to all online rental inquiries and prospects quickly and effectively
- Have an in-depth understanding of site leasing trends, traffic patterns and product availability
- Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party
- Maintain the “tour route” to the highest standard of cleanliness & maintenance and proactively communicate any problems to the appropriate party
- Ensure all lead information is correct and complete within Entrata
- Manage the community waitlist and communicate with prospects as changes occur
- Reach out to warm prospects via phone as needed
- Follow the proper screening procedures, prepare and execute the entire lease agreement including related move-in paperwork, and collect all funds & move-in related fees
- Provide support and assistance to all customer service efforts at the community
About You:
- High school degree or equivalent required
- Previous work experience in sales or customer service (retail, leasing, hospitality, etc.) roles is a plus
- Sales mindset & customer service oriented
- Ability and willingness to learn property management and customer relationship management software program(s)
- Enjoys a collaborative environment and inspire others with your attitude and actions
- A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations
- Excellent interpersonal (written and verbal) communication skills to collaborate with internal teams & provide exceptional customer service
- Strong organizational skills, with the ability to multi-task and manage their time effectively
- Motivated self-starter with a sense of responsibility, ownership, and accountability
- Desire to continually learn and grow personally and professionally
- Flexible and thrives in a fast-paced, dynamic environment with changing priorities
What Our Team Members Say: “LINK has a phenomenal culture. Coworkers are extremely supportive. Directors make themselves readily available to help. I couldn't be more excited about choosing LINK for my career path.”
“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics— culture & people. Talented people, focused on training & elevating.”
“LINK actually cares about their employees AND the resident. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”
Feel like you could make an impact at LINK? Apply today- We are excited to meet you!