What are the responsibilities and job description for the Senior Business Analyst position at Link Computer Corporation?
Company Overview
Muni-Link is a leading Cloud-Based Utility Billing Software Company
Increase your operational efficiency and accuracy with cloud-based utility billing software. Muni-Link is the first and only software provider entirely dedicated to streamlining municipal billing. Our innovative cloud billing solutions save you time and money by reducing manual operational requirements.
Customer Information System
Muni-Link's sewer and water utility billing system is a unique software solution designed to enable you to manage accounts and information effectively. We issue regular updates as part of our comprehensive service package, ensuring your infrastructure is the best in the business.
Our easy-to-navigate interface maximizes efficiency and productivity while our security protocols protect your data to give you peace of mind. We offer unmatched convenience and reliability with our cutting-edge software.
Job Description
Muni-Link Muni- has an immediate full-time opening for a Business Analyst. If you have the skills listed below, please send a resume for this exciting career opportunity. This is a hybrid work week opportunity with both remote and onsite weekly work. This position is more onsite after starting until you build a good foundation of our Business Analyst skill set.
Summary: Interface with clients to develop planning and process documentation associated with software implementation strategy. All while providing our valued customers with the highest degree of service and system reliability, while managing our cost of service, thus improving our corporate bottom line by performing the following duties:
Essential Duties and Responsibilities:
§ Use case documentation.
§ Process documentation.
§ Strong facilitation skills, working with small to large groups.
§ Ability to serve as an intermediary between technical developers and end users.
§ Formal requirements gathering and documentation.
§ Data mapping and process modeling.
§ Functional Gap Analysis.
§ Test cases from business requirements.
§ Superior problem solving.
§ Issues management experience.
§ Ability to work with people at all levels of an organization.
§ Excellent communication skills.
§ Strong skills in Information Technology and/or Government projects.
§ Experience in software development and implementation.
§ Experience with project management lifecycle.
§ Working understanding of database theory and database entity diagrams/table relationships.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities include extensive and direct interaction with clients so excellent professional service skills are required. Other duties include reviewing and discerning: business processes; report specifications and requirements; report format frequency, distribution and purpose; and impact to operations.
§ Analytical - Collects and researches data. Performs functional gap analyses.
§ Business Acumen - Demonstrates knowledge of market and competition; Aligns work with strategic goals.
§ Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
§ Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Demonstrates attention to detail.
§ Quality - Demonstrates accuracy and thoroughness.
§ Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; makes timely decisions.
Education and/or Experience: Bachelor*s degree from a four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Computer Skills: Proficient with Microsoft Office Software and other software programs required. Knowledge or experience with Atlassian tools is preferred.
If you are ready to take your career to the next level with a company that values innovation and excellence, we invite you to apply today We are not looking to sponsor for this position, nor are we looking for Corp. to Corp. or 1099 engagements. This is a full time benefited position.
Job Type: Full-time
Work Location: Hybrid remote in Bellwood, PA 16617
Salary : $80,000 - $120,000
