Mobile Asset Management Coordinator

Maintain an accurate inventory of mobile assets, including smartphones, tablets, and accessories, using IT asset management tools.

Track mobile device lifecycle from procurement to reassignment and retirement, conducting regular audits for accuracy.

Coordinate shipping, receiving, and internal distribution of mobile devices, ensuring proper documentation and quality control.

Inspect incoming shipments and prepare devices for distribution to end-users or external locations.

Support resolution of discrepancies in inventory records and address related issues.

Generate reports on inventory levels, movements, and assignments; maintain organized documentation of processes.

Collaborate with IT, procurement, and end-users to ensure efficient mobile asset management.

Act as a point of contact for employee questions and support regarding mobile devices.

Identify opportunities to improve inventory and distribution processes, implementing best practices and updating SOPs.

Monitor stock levels and notify management of replenishment needs to maintain operational continuity.

Extensive knowledge and hands-on experience with Intune, Cayosoft, and the Verizon Business Portal.

Expertise in using Apple iPads and iPhones, including:

• Proficiency in configuring devices, managing settings, and deploying applications in a corporate environment.

• Experience troubleshooting hardware and software issues specific to Apple devices.

• Familiarity with mobile device management (MDM) best practices and policies for Apple products.

• Ability to guide end-users on effective usage and optimization of Apple devices for business productivity.