What are the responsibilities and job description for the Inside Sales Representative position at LindFast Solutions Group?
LindFast Solutions Group is a leading master distributor of industrial fasteners such as bolts, nuts, screws, washers, and special fasteners to print. Our mission is to be the best-in-class fastener master distributor that provides superior products and service to our customers.
Position and Hours:
We are looking for an outstanding candidate to join our team as an Inside Sales Representative. You must be comfortable making/accepting dozens of calls per day, sending and replying to emails, working with channel partners, inventory tracking. Knowledge of fasteners is preferred; however, we will train the right candidate. Full-time position, general business hours are 8am-5pm Monday-Friday with no nights or weekends. We offer a competitive wage, benefits, PTO, holidays, and 401k.
Essential Responsibilities:
• Receive requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from the customer via phone, email, or fax.
• Accurately and efficiently process customer orders into computer system and acknowledge back to the customer in a timely manner.
• Use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
• Make price and delivery quotations immediately by phone on stock items.
• Actively listen to customer’s needs in order to help them purchase the right fastener product.
Qualifications:
• Professional demeanor and appearance
• Coachable, desire to learn our industry, self-starter attitude
• Dependable, reliable, conscientious
• Strong organizational skills with attention to detail
• Ability to multitask and manage time well in a fast-paced environment
• Strong sense of urgency
• Knowledge of fastener standards is a plus