What are the responsibilities and job description for the MAC/PC Field Technician position at Lincoln IT?
Job Overview
We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting.
Responsibilities
- Provide phone support and on-site remediation for workstation issues
- Troubleshooting and resolving customer system problems across a broad range of technologies
- Provide onsite installations of new software and upgrades
- Provide installation of service Packs and security updates
- Provide onsite support and installations to clients
- Provide Desktop support including analyzing and resolving end-user issues
- Provide printer troubleshooting
Skills & Experience
- Knowledge of MAC and Windows operating systems and desktop applications
- Experience with installing, configuring, and administering a broad range of technologies
- Excellent written and verbal communication skills
- Knowledge of Cisco Phone Systems a plus
- Certifications a plus
Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!