What are the responsibilities and job description for the 911 Dispatcher position at Lincoln County?
Here’s a clean, professional job description you can use or adapt:
Job Title: 911 Dispatcher (Public Safety Telecommunicator)
Job Summary:
The 911 Dispatcher is responsible for receiving, prioritizing, and processing emergency and non-emergency calls for service. This position requires the ability to remain calm under pressure, multitask efficiently in a fast-paced environment, and communicate clearly and professionally with callers, emergency personnel, and coworkers.
Essential Duties and Responsibilities:
- Receive and accurately process emergency and non-emergency calls for service
- Obtain critical information from callers and relay it promptly to appropriate emergency responders
- Enter and update call information using computer-aided dispatch systems
- Monitor multiple radio channels and computer systems simultaneously
- Provide clear, concise instructions to callers during emergency situations
- Maintain professionalism, confidentiality, and accuracy at all times
- Work collaboratively with law enforcement, fire, EMS, and other personnel
Qualifications and Skills:
- Ability to multitask effectively in a high-paced, high-stress environment
- Excellent attention to detail and strong decision-making skills
- Strong verbal and written communication skills
- Basic computer skills and ability to learn specialized dispatch software
- Ability to work well with others as part of a team
- Ability to remain calm, focused, and professional during emergencies
Work Schedule Requirements:
- Must be flexible and available to work nights, days, weekends, and holidays
- Shift work required, including rotating schedules as needed
Additional Requirements:
- Ability to sit for extended periods and work in a communications center environment.
Job Type: Full-time
Pay: $3,000.00 - $3,200.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $3,000 - $3,200