TRANSFER COORDINATOR

Transfer Coordinator
Animal Services
FLSA: N



JOB SUMMARY

This position is responsible for coordinating all animal transfer and rescue partner relationships for Lincoln County Animal Services. The Transfer Coordinator focuses on developing, maintaining, and expanding partnerships that support positive outcomes for animals through rescue transfer and inter-agency collaboration. The schedule for this position is Monday-Friday from 8:00am to 5:00pm but may vary on occasion to meet organizational needs.

MAJOR DUTIES

• Oversee the Transfer Program for all species, including identifying, recruiting, approving, and maintaining relationships with transfer partners.

• Maintains a current database of approved transfer partners, contacts, transfer requirements, etc.

• Coordinates animal transfers, including animal selection, scheduling, documentation, and transport logistics.

• Serves as the primary point of contact for transfer partners and collaborating agencies.

• Ensures Transfer Partner Applications, Transfer Agreements, and other related documentation are current and compliant with department and state policies.

• Collaborates with veterinary, programs, field services, and animal care staff to ensure animals meet eligibility requirements for transfer.

• Assists with creating, reviewing, and maintaining policies, procedures, and manuals related to transfer partnerships.

• Assists with photography and marketing support for animals needing transfer placement.

• Assists with animal care, handling, transport, and intake exams on animals as needed.

• Assists in the management of social media accounts.

• Performs related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of animal services principles and transfer best practices.

• Knowledge of animal health, welfare, and behavior.

• Knowledge of records management and data tracking systems.

• Knowledge of no-kill philosophy and lifesaving shelter strategies.

• Knowledge of applicable animal welfare laws and regulations.

• Skill in program coordination and partner relationship management.

• Skill in written and verbal communication.

• Skill in problem-solving, organization, and multitasking.

• Skill in the use of computers and job-related software programs.

SUPERVISORY CONTROLS

The Programs Supervisor assigns work through general instructions and objectives. Completed work is reviewed periodically for compliance, accuracy, and effectiveness.

GUIDELINES

Guidelines include North Carolina Department of Agriculture rules and regulations, county policies, and departmental procedures. Judgment may be required when ing guidelines to individual cases.

COMPLEXITY/SCOPE OF WORK

• Work involves coordinating transfer logistics across multiple agencies.

• Decisions directly impact animal outcomes, population management, and community partnerships.

CONTACTS

• Regular contact with transfer partners, collaborating agencies, staff, volunteers, and the public.

• Contacts involve information exchange, coordination of services, and problem resolution.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• Work is performed in an office, animal shelter, vehicles, and outdoor environments.
  

• Exposure to noise, infectious diseases, chemicals, and animals of unpredictable behavior may occur.

• Occasional lifting of light to heavy objects is required.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

• One to two years of experience in animal services, animal welfare, program coordination, or a related position.

• Possession of or ability to obtain a valid North Carolina driver’s license.

• Ability to become a Certified Rabies Vaccinator within 6 months of employment.