Member Relationship Director

Position: Member Relations Director (remote)

About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.

Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:

• Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
• Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
• Networking: Connections with industry leaders and peers through study groups, committees, and conferences.

The Opportunity:  We are seeking a dynamic Member Relations Director to join our team.  The successful candidate will embody the core values that make LIMRA AND LOMA the world’s leading industry trade association. In our diverse environment, you will have the opportunity to advance the organization through a culture of respect and integrity.

What You’ll Do:

• Engagement & Growth: Drive overall engagement, awareness, and utilization of services, and retention of membership. Accountable for the growth of assigned accounts.
• Relationship Management: Serve as the primary relationship owner for top-tier member accounts, focusing on expanding and deepening relationships with existing members and senior management.
• Sales Strategy: Raise awareness and engagement among senior leadership, cultivate long-term relationships, and develop actionable insights informed by data.
• Member Support: Provide account management, motivation, and support to assigned members. Act as a liaison between members and LIMRA AND LOMA, identifying sales opportunities and bringing in subject-matter experts as needed.
• Event Management: Manage and lead study groups, committees, and conferences. Assist in recruiting members for committees and study groups, and in planning, promoting, and managing member events.

• 10 years of experience in insurance or financial services, with an emphasis on annuities and retirement, and strong life insurance knowledge.
• 10 years of experience in sales and/or relationship management/account management.
• Bachelor’s Degree or higher.

What Do You Need To Succeed?

• Drive Results: Proven record of meeting/exceeding established goals, ability to execute strategic sales plans, and a strong commitment to excellent customer service.
• Build Relationships: Strong communication and negotiation skills, ability to establish trust and rapport, and handle confidential information with discretion.
• Technical Expertise: Anticipate customer needs, provide general technical information about LIMRA AND LOMA products, and possess excellent time management, decision-making, and organizational skills.

LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.

We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.