Operations Specialist

Campus Operations Specialist

Location: Mayo Clinic Campus – Jacksonville
Company: Lime
Category: Commercial Services
Pay: $20.00/hr
Schedule: AM shift 6:30am - 11:00am, PM shift 2:00pm - 8:00pm

Requirements

• Load, Unload, & Pack Cargo Vans
• Driving
• Stand for Full Shift
• Lift up to 75 lbs
• Physical Fitness
• Closed Toe Shoes
• Team Environment & Coordination

Dress Code

• Comfortable closed-toe shoes
• Plain attire (no graphic clothing)

Recommended: Bring a water bottle for hot weather.

Smoking is prohibited anywhere on campus and will be grounds for dismissal.

Training & OnboardingDay 1 - 5

You will shadow with a Lead in a Lime vehicle and follow a route to collect Lime e-bikes around campus. This will be a time to assess capabilities and pacing.

Week 2

You may be dispatched as a driver for the shift.

Position Overview

We are looking for a Campus Operations Specialist for a contract position to support the daily operations of Lime’s on-campus deployments. In this role, you will be instrumental in deploying, retrieving, and rebalancing a fleet of shared electric vehicles. This is a dynamic role where you will undertake various responsibilities to support on-campus operations.

Core Responsibilities

• Rebalancing fleet throughout Mayo Clinic Campus (shuttling e-bikes back and forth across a hospital campus)
• Tidying local areas and e-bike parking zones
• Driving a Lime e-van to and from designated zones
• Working outdoors in varying conditions and temperatures
• Maintaining heat-safety awareness and preventing heat-related illnesses
• Safely operating a van for several hours a day to assist with deployment, rebalancing, and retrieval of Lime electric vehicles within campus boundaries
• Retrieving vehicles parked outside campus bounds or in non-compliant parking areas and returning them to permitted campus locations
• Following agreed-upon Lime service level agreements and ensuring vehicle supply matches community needs for morning, evening, overnight, and weekend shifts
• Conducting on-foot patrols to monitor designated zones, ensuring vehicles are parked correctly and areas remain tidy in accordance with campus and Lime standards
• Maintaining communication with peers, shift leads, and managers
• Tidying fallen vehicles, and generally keeping parking areas clear and clean
• Preparing vehicles on campus for severe weather events per policies developed with campus administrators
• Identifying vehicles with battery, safety, or other issues and reporting them to the Campus Operations Lead, mechanics, or Customer Success Manager in a timely fashion
• Interacting with local campus members to better understand how and when to move vehicle supply to the appropriate locations at the appropriate times
• Detecting and reporting uncommon situations related to on-the-ground service and product
• Occasionally assisting customers in the field by providing support related to Lime vehicles
• Following established safety procedures to ensure Lime riders are operating the safest vehicles possible
• Participating in Lime events, including providing support with valet services, staging, and conducting safety reviews while ensuring vehicle cleanliness
• Completing additional job-related tasks as assigned

Qualifications

• Must be at least 21 years of age
• Valid driver’s license with a good driving record
• Experience in a similar position with knowledge of the local geography
• Ability to drive large vans and work outdoors in all weather conditions
• Ability to lift up to 75 lbs / 35 kg on a frequent basis
• Knowledge of cell phone applications (iOS experience preferred)
• Ability to work various shifts AM & PM available
• Experience safely operating a hydraulic ramp or push cart
• Self-motivated with the ability to work independently with minimal supervision
• Strong organizational skills with the ability to manage daily tasks
• Safety-oriented mindset capable of conducting visual quality checks and prioritizing safety issue reporting

Campus PoliciesSmoking Policy

This is a no-smoking campus. Smoking anywhere on campus grounds will be cause for immediate dismissal.

Attendance Policy

• Three consecutive shifts missed will require documentation (doctor’s note, jury duty, etc.) before approval to return to work
• Associates are allowed to clock in up to 5 minutes before and 5 minutes after a shift start time. Any time after these 5 minutes is considered late
• Verbal coaching will be administered on first occurrences. If no improvement occurs within 30 days, a first written warning will be issued. If no improvement occurs within another 30 days, a final warning will be issued. If no improvement occurs following a final warning, the assignment will be ended
• Time off requests must be submitted at least 2 weeks in advance

Safety & Monitoring Disclosure

To ensure the safety of our drivers, dual-facing AI dash cams that record both the road and the interior cab have been installed in Lime vehicles. As a requirement of this position, a waiver acknowledging the presence of the dash cam system in Lime vehicles must be signed.

General Requirements – Commercial Moving

When working as a Commercial Mover/Contractor through Bluecrew, you may be expected to do any and all of the following:

• Work in a small or large team to relocate miscellaneous items
• Work on your feet at a fast pace for the entirety of the shift
• Safely lift and move heavy boxes or other heavy items up to 75 pounds
• Reach, crouch, bend over, and perform other physically strenuous activities as required by the immediate supervisor
• Work comfortably around large trucks, pallet jacks, and other moving equipment as needed
• Follow any specified dress code. If none is listed, closed-toe shoes are required

Bluecrew’s priority is that you go home in the same healthy condition that you came to work in. Please do not accept this assignment if you cannot fulfill all of the above duties.

Pay: $20.00 per hour

Work Location: In person

Benefits:

Salary : $20