Demo

Front Office Staff

Lightwave Dental
Durham, NC Full Time
POSTED ON 5/28/2026 CLOSED ON 8/10/2026

What are the responsibilities and job description for the Front Office Staff position at Lightwave Dental?

About Our Practice

CarolinaDentist is a fast-paced practice where we have fun while taking great care of our patients and making lasting relationships with them and team members alike.  We are looking for team members that are self-driven, competitive and humbly confident. Our office is  focused on personal and professional growth for all team members and encourage each other towards their goals.

 

Responsibilities: 

  • Schedule and confirm patient appointments
  • Verify insurance for all clinical appointments
  • Collect all monies due for services rendered
  • Develop and maintain doctor/hygiene schedules as necessary
  • Greet and check patients in and out, before and after treatment
  • Educate, consult and present patient treatment plans
  • Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
  • File insurance pre-determinations
  • Conduct financial consultation with patients when new treatment plans are presented, as applicable

 

Qualifications: 

  • High school diploma or equivalent required
  • A minimum of two years of front office experience preferably in a dental setting
  • Proficiency with Microsoft Office Suite
  • Knowledge of dental software strongly preferred

Benefits Offered

  • Competitive Pay: Receive pay that matches your experience and performance.
  • Comprehensive Insurance: Enjoy peace of mind with health, dental, and vision coverage.
  • Future Planning: Secure your financial future with our 401k retirement savings plan.
  • Time for You: Paid time off and holidays to recharge.
  • Growth and Learning: Unlock your potential with opportunities for professional development and growth.

Salary : $16 - $20

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