Demo

Front Desk Receptionist

LightStone Law
Grand Rapids, MI Full Time
POSTED ON 7/31/2026
AVAILABLE BEFORE 11/27/2026

Job Summary

LightStone Law is excited to add a full-time Front Desk Receptionist to our team as the welcoming face of our organization. It is vital that this person is professional, reliable, organized and enjoys people! Key responsibilities of this role will include being the main point of contact for client and vendor communication and supporting team members daily in providing exceptional customer service.

Responsibilities

  • Greet visitors warmly and direct them appropriately, creating a professional and friendly atmosphere at all times
  • Manage phone systems to handle incoming calls efficiently, providing excellent customer service and ensuring communication is received and returned appropriately
  • Schedule appointments, coordinate calendars, and assist with meeting arrangements using appropriate software
  • Maintain organized systems and processes, functioning as a consistent and reliable presence at the front desk
  • Support office management tasks including ordering supplies, and working with vendors, as well as keeping kitchen, conference rooms and shared common spaces clean and stocked
  • Follow security and safety procedures

Required Skills/Abilities

  • Polished professional with effective written and verbal communication skills
  • Excellent customer service, listening and interpersonal skills
  • Responsible, reliable, dependable and punctual
  • Demonstrates flexibility, takes initiative and multi-tasks easily
  • Attention to detail and process requirements
  • Works well independently and as part of a team
  • Proficiency in computer and systems use
  • In person role 100%, Monday-Friday, 8am-5pm
  • Prior office experience in a reception or administrative role is preferred

Pay: $18.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan

Work Location: In person

Salary : $18 - $22

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