Safety Specialist

Do you have the kind of smile you can hear through the phone? Are you unflappable, welcoming, and passionate about creating safe, supportive spaces for young people? If so, the Sheakley Center for Youth wants YOU as our next Safety Specialist!

This isn’t your average “sit-behind-a-desk” role. You’ll be the first face visitors and youth see when they enter our building—which means you set the tone. Think of yourself as a mix of gatekeeper, guide, problem-solver, and calm-in-the-storm extraordinaire.

SHEAKLEY CENTER FOR YOUTH is a multipurpose complex for homeless youth. The building houses 36 individual shelter bedrooms for youth ages 18-24, 39 apartments, and a day resource center. Mental health care, life skills and job training, substance abuse services, and help finding employment and safe housing are provided. Our Street Outreach Team is also housed in the Sheakley Center.

• Shelter:  Each young adult works with a case manager who helps the young adult develop a plan and implement it. The goal is to guide young people into safe, stable housing.
• Day Resource Center:  A safe place for homeless teenagers and young adults to come in off the streets and get basic need items. Open every day 9:00 a.m. – 5 p.m., food, clothing, toiletries, laundry facilities, and computers are available. A registered nurse provides basic health care and first aid. Lunch is served daily.
• Street Outreach Team:  They comb Cincinnati to help youth who are experiencing homelessness and connect them to resources.

What You’ll Do (aka Your Superpowers)

• 🛎️ Be the Welcoming Committee: Greet and guide visitors and youth, hand out temporary badges like a boss, and keep our visitor log neat and accurate.

• 📞 Command Central: Answer, screen, and transfer calls with confidence.

• 🔐 Guardian of Information: Handle sensitive data and document requests with discretion and professionalism.

• 🧩 Fix-It First: Resolve issues quickly and know exactly when to toss the “Help!” flag to leadership.

• 👀 Always Aware: Maintain a safe environment by staying tuned in to youth activities and whereabouts.

• 💬 Conflict Whisperer: Help youth problem-solve and navigate front-door situations safely and respectfully.

• 🚦 Safety First: Follow all screening procedures for youth and visitors entering the building.

• 🔑 Keeper of the Keys: Manage badges, radios, and keys—and report any glitches or “uh-oh” moments.

• 🚨 Respond & Report: Respond to security breaches and create clear, detailed incident reports.

• 🧑‍🤝‍🧑 Team Player: Fill in as an Adult Care Specialist when needed.

What You Bring

• Top-tier customer service vibes

• A trauma-informed approach

• Unshakable integrity

• Strong interpersonal skills

• Plenty of patience and tolerance

• Comfort with Microsoft Office

• Flexibility when things change (and they will!)

• Natural problem-solving skills

🏢 Your Work Environment

You’ll work in a professional residential setting—shelters, group homes, or youth-focused facilities serving ages 0–24. This is an essential, on-site position (no remote options).

Be ready for:

• A physically active job (walking, bending, climbing—your Fitbit will be thrilled)

• Loud or stressful situations

• Possible exposure to pathogens

• Situations requiring quick thinking and a calm presence

💪 Physical Demands

This role keeps you moving! You’ll be standing, walking, bending, kneeling, crouching, even crawling. You should be able to lift/move 50 lbs regularly.

🕒 Schedule & Availability

Hours vary based on the program, and may include evenings, nights, weekends, or holidays—because youth support doesn’t take a day off.

🚗 Travel

You may occasionally transport clients using a personal or company vehicle.

🎓 What You Need to Have

• High school diploma/GED

⭐ Bonus Points For:

• 1 year working with youth

• Courses or experience in education, social work, or psychology

• CPR/First Aid certification

💥 Ready to Make an Impact?

If you’re motivated, compassionate, and ready to be the welcoming heartbeat of the Sheakley Center for Youth, we’d love to meet you!

Salary : $15 - $20