What are the responsibilities and job description for the Case Manager - YHO - ILP position at Lighthouse Youth & Family Services?
Professional Problem Solver. Resource Connector. Hope Builder.
Do you have a knack for helping people figure things out? Can you juggle conversations with schools, families, community partners, and treatment teams—all before lunch? Do you believe every young person deserves a champion in their corner?
If you're nodding along, keep reading.
We're looking for a Case Manager to join our team of difference-makers. This isn't a desk job where every day looks the same. One day you might be helping a teen connect with resources to stay in school, the next you're celebrating a family milestone, coordinating services, or helping someone navigate a tough situation and come out stronger on the other side.
🚀 Your Mission (Should You Choose to Accept It)
Help youth and families build brighter futures by connecting them to resources, supporting their goals, and ensuring they have a team cheering them on every step of the way.
🌟 What You'll Actually Be Doing
- Becoming a trusted ally for youth and families.
- Helping clients identify goals and create a roadmap to achieve them.
- Connecting people with resources they didn't know existed.
- Partnering with schools, providers, community agencies, and support systems.
- Turning "I don't know what to do" into "I've got a plan."
- Supporting clients through challenges, setbacks, and victories.
- Helping youth build skills for independence, education, employment, and everyday success.
- Coordinating care so everyone stays focused on what matters most—the client.
- Managing crises with calm, confidence, and compassion.
- Creating service plans, documenting progress, and keeping everything moving forward.
- Celebrating wins—big and small.
🦸 Superpowers We're Looking For
- You genuinely enjoy helping people.
- You can build rapport with almost anyone.
- You stay calm when things get complicated.
- You're organized enough to keep multiple moving pieces on track.
- You can think critically, solve problems creatively, and adapt quickly.
- You understand that sometimes the smallest support can make the biggest difference.
💡 Bonus Points If You Have
- Mental health case management experience
- CDCA certification
- A talent for finding solutions where others see barriers
- The ability to remember where you parked after a full day in the community
📍 Where You'll Work
Pretty much everywhere people need support.
You'll spend time in:
🏠 Homes
🏫 Schools
🏢 Offices
💻 Remote settings
🌎 Communities
🎓 What You'll Need
- Bachelor's degree in Human Services or related field OR
- High School Diploma/Associate Degree plus 3 years of relevant experience
- QMHS certification
- Reliable transportation and willingness to travel throughout the region
❤️ Why You'll Love It Here
Because every day you get to do work that matters.
You'll help youth discover strengths they didn't know they had. You'll support families during difficult moments. You'll connect people with opportunities that can change the course of their lives.
Some jobs fill time.
This one changes lives.
Ready to make an impact?
Bring your compassion, your creativity, your problem-solving skills, and your passion for helping others.
We'll provide the mission.
You bring the magic. ✨
Salary : $20 - $25