Receptionist & Engagement Coordinator

Position: Receptionist & Engagement Coordinator

Department: Industrial Base Engagement

Reporting To: Vice President, Industrial Base Engagement

Job Location:

LIFT ALMMII Headquarters

1400 Rosa Parks Blvd

Detroit, MI 48216

Scope of Work & Purpose:

This role is the heartbeat of LIFT Headquarters. While serving as the first point of contact for visitors and managing front desk responsibilities, you will also provide administrative support, manage office operations, assist with on-site events, and deliver exceptional customer service. You will ensure smooth daily operations, support the Industrial Base Engagement (IBE) team, and maintain a professional, welcoming environment for staff, clients, and guests.

RESPONSIBILITIES

• Greet and welcome guests, clients, and vendors in a professional manner
• Answer, screen, and redirect phone calls; manage front desk correspondence.
• Ensure LIFT office security and visitor access protocols are followed.
• Manage and maintain visitor data & reporting requirements
• Perform general administrative duties, including scanning, copying, and reporting.
• Support VP of Business Development and IBE team with administrative tasks, document preparation, and calendar coordination.
• Maintain organized filing systems and manage office documentation.
• Order office supplies and manage inventory to ensure smooth operations.
• Maintains supplies in breakrooms & common conference rooms.
• Receive, sort and distribute daily mail and deliveries followed by Shipping & Receiving protocols.
• Assist with planning, coordinating, and executing on-site events and meetings.
• Handle special projects and support staff with day-to-day operational needs.
• Provide excellent customer service to internal and external stakeholders.

PREFERRED QUALIFICATIONS                                                                                     

• Bachelor’s degree or equivalent years of relevant work experience
• Must be proficient in Microsoft Office Suite or related programs.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidential and meticulous records.
• Must be available Monday through Friday (8:00am to 5:00pm)
• Bilingual but not required
• Must be a United States Citizen.               

BEHAVIORAL COMPETENCIES

Customer Focus, Learning on the Fly, Intellectual Horsepower, Action Oriented, Ethics and Values, Integrity and Trust, Functional/Technical Skills, Forward Thinking.

About LIFT:

LIFT, operated by the American Lightweight Materials Manufacturing Innovation Institute (ALMMII), is a nonprofit, public-private partnership, national advanced manufacturing innovation institute. As the national advanced materials manufacturing innovation institute, LIFT is an accelerator convening and connecting government, industry and academia in the fields of advanced materials, manufacturing processes, systems engineering and talent development to enhance America’s manufacturing competitiveness, national economy and national security.