What are the responsibilities and job description for the Congregate & HDM Coordinator position at LifePath?
GREENFIELD Hybrid Congregate & HDM Coordinator The Congregate and Home
Delivered Meals Coordinator provides coordination, monitoring,
administration, and data entry as a member of a three-person team. The
role also provides backup to the other Coordinators and to the Nutrition
Program Director. This position is a combination of in-office at our
Greenfield office and remote work, and the usual schedule is
7:30AM-1:30PM with a requirement to work later when coverage is needed.
QUALIFICATIONS: HS Diploma or equivalent. Precise data entry and
record-keeping, and adhering to existing quality assurance and
documentation standards, with a great attention to detail. Respectful,
courteous and customer service oriented telephone manner for speaking
with consumers, volunteers, and outside organizations. Professional
verbal and written communication skills. Good listening and engagement
skills. Ability to work within databases, use Microsoft Office Suite,
virtual platforms, and other technology. Demonstrate flexibility to
multi-task and meet hard deadlines each day in a fast paced environment.
Collaborative, demonstrates solutions-minded, proactive approaches,
assists others when needed, actively contributes to meet goals and
deadlines. Knowledge of the social services network and previous work
with volunteers is a plus. Must have a valid driver\'s license and a
reliable and insured vehicle. DUTIES & RESPONSIBILITIES: Program
Administration: Coordinate daily operations and client communications
for meal delivery services Serve as point of contact for client
inquiries and program communications Maintain accurate client records
and database entries Process consumer enrollment, assessments, and
eligibility determinations Service Coordination: Run reports and order
meals from catering company Communicate with outside agencies as needed
Coordinate with internal departments and kitchen staff Administrative
Support: Assist Nutrition Program Director with various projects
Coordinate distribution of emergency food assistance Engage in
after-hours communications as needed in emergencies Complete additional
duties as assigned by management SUPERVISION: The Congregate & Home
Delivered Meals Coordinator reports to the Nutrition Program Director.
Physical Visual, Speaking, Auditory And Mobile Capacity Necessary
Capacity to see computer screens, read written material and drive a car.
Capacity to hear and speak on the telephone. Capacity to communicate
verbally with staff, supervisors, consumers, and community. Capacity for
fine manipulation in the frequent use of office equipment such as
computers, copy machines, fax machines, telephones, calculators, etc.
Capacity to drive in all weather to attend required presentations,
meetings and training. Capacity to navigate uneven terrain to attend
presentations, meetings, and training. Capacity to climb stairs. Ability
to sit or stand for extended periods of time. Occasional reaching and
grabbing objects with both hands, twisting of hand and wrist, and
pushing and pulling of objects. Occasional bending, squatting, and
twisting to perform work functions. Occasional capacity to lift up to 25
pounds. Mental Ability to understand and/or interpret complicated
program instructions and laws. Capacity to learn and use complicated
computer software Capacity to deal rationally and calmly with varying
personalities Capacity to work well in a fast paced, rapidly changing
environment. Environmental Work is primarily indoor office work with
frequent traveling outdoors to attend required presentations, meetings,
and training. Must be able to tolerate heat and cold of seasonal changes
and indoor temperatures
Delivered Meals Coordinator provides coordination, monitoring,
administration, and data entry as a member of a three-person team. The
role also provides backup to the other Coordinators and to the Nutrition
Program Director. This position is a combination of in-office at our
Greenfield office and remote work, and the usual schedule is
7:30AM-1:30PM with a requirement to work later when coverage is needed.
QUALIFICATIONS: HS Diploma or equivalent. Precise data entry and
record-keeping, and adhering to existing quality assurance and
documentation standards, with a great attention to detail. Respectful,
courteous and customer service oriented telephone manner for speaking
with consumers, volunteers, and outside organizations. Professional
verbal and written communication skills. Good listening and engagement
skills. Ability to work within databases, use Microsoft Office Suite,
virtual platforms, and other technology. Demonstrate flexibility to
multi-task and meet hard deadlines each day in a fast paced environment.
Collaborative, demonstrates solutions-minded, proactive approaches,
assists others when needed, actively contributes to meet goals and
deadlines. Knowledge of the social services network and previous work
with volunteers is a plus. Must have a valid driver\'s license and a
reliable and insured vehicle. DUTIES & RESPONSIBILITIES: Program
Administration: Coordinate daily operations and client communications
for meal delivery services Serve as point of contact for client
inquiries and program communications Maintain accurate client records
and database entries Process consumer enrollment, assessments, and
eligibility determinations Service Coordination: Run reports and order
meals from catering company Communicate with outside agencies as needed
Coordinate with internal departments and kitchen staff Administrative
Support: Assist Nutrition Program Director with various projects
Coordinate distribution of emergency food assistance Engage in
after-hours communications as needed in emergencies Complete additional
duties as assigned by management SUPERVISION: The Congregate & Home
Delivered Meals Coordinator reports to the Nutrition Program Director.
Physical Visual, Speaking, Auditory And Mobile Capacity Necessary
Capacity to see computer screens, read written material and drive a car.
Capacity to hear and speak on the telephone. Capacity to communicate
verbally with staff, supervisors, consumers, and community. Capacity for
fine manipulation in the frequent use of office equipment such as
computers, copy machines, fax machines, telephones, calculators, etc.
Capacity to drive in all weather to attend required presentations,
meetings and training. Capacity to navigate uneven terrain to attend
presentations, meetings, and training. Capacity to climb stairs. Ability
to sit or stand for extended periods of time. Occasional reaching and
grabbing objects with both hands, twisting of hand and wrist, and
pushing and pulling of objects. Occasional bending, squatting, and
twisting to perform work functions. Occasional capacity to lift up to 25
pounds. Mental Ability to understand and/or interpret complicated
program instructions and laws. Capacity to learn and use complicated
computer software Capacity to deal rationally and calmly with varying
personalities Capacity to work well in a fast paced, rapidly changing
environment. Environmental Work is primarily indoor office work with
frequent traveling outdoors to attend required presentations, meetings,
and training. Must be able to tolerate heat and cold of seasonal changes
and indoor temperatures