LPHA Crisis Center

Description

• $2000.00 sign -on-bonus*, payable at the 6-month mark. PT – Sat/Sun 8a-8p
  
  

Under the supervision of the Program Administrator of LifePath Systems Crisis Center, the Intake Coordinator / Counselor performs crisis assessments, crisis resolution and stabilization and linkage to services to reduce inpatient and law enforcement interventions. This position performs routine case management, skills training, medication training and support, and psychosocial rehabilitation based in trauma informed and person driven care model. The Intake Coordinator / Counselor provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. They provide person directed skills training and psychosocial rehab to develop coping and other skills needed to feel successful in their home and community. This position is responsible for initiating and collaboratively completing uniform assessments then organizing and documenting the recovery plan for services to meet the individual’s identified needs and is effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. The Intake Coordinator / Counselor coordinates, monitors, provides recovery planning, serves as an advocate and liaison on behalf of the individual served.

This position encourages collaboration, interacts with peers in a positive, encouraging, professional manner and shares ideas and techniques as well as his/her clinical expertise with team members. They must be willing to explain and teach information to fellow team members and sets a positive example of appropriate behavior for other team members, interns, and students. This position works within federal, state, and local guidelines at the Crisis Center for both the extended observation unit (EOU) and the crisis respite unit (CRU) and works under the supervision of the Program Administrator for Crisis Center. The Intake Coordinator / Counselor e nsures effective communication regarding provider operations, performance, and problems in addition to any necessary data collection. Other duties as assigned to meet program and individual needs.

Expectations include timely and thorough documentation, time management and organizations skills, effective scheduling, and participation in treatment team meetings.

Specific Targets: Intake assessments for EOU are completed within 1 hour of admission when on shift 100% of the time. Ensure that individuals needing a uniform assessment and recovery plan is completed within 24 hours of admission. 100% of individuals discharged are provided resources and referrals. 90% of services notes are signed within 2 business days of service. Direct service hours anticipated per month are no less than 50% of work time and meet utilization management standards by level of care. At least 1 skills training and/or psychosocial rehabilitation group service is provided each shift. 90% of full chart reviews receive a score of 80 or higher in following the Golden Thread. All required trainings are completed prior to due date. Attends monthly team meeting.

Due to the Crisis Center operating 24/7, employees may be required to work on center holidays if the holiday falls on their scheduled workday. In the event of unforeseen circumstances that require the use of Paid Time Off, employees are expected to notify their supervisor within 4 hours of their regularly scheduled work time. This position requires working three 12-hour shifts per week. Additional 4 hours are expected to be worked outside your scheduled shifts each week to ensure timely documentation and corrections and to complete required trainings.

If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.

Qualifications

• Must have a master’s degree from an accredited college or university with major course work in a human services field.
• Unrestricted full Texas licensure as LPC, LCSW, or LMFT highly preferred
• Consideration of LPC-Associate, LMFT-Associate, or LMSW under supervision considered depending on work experience and number of hours to full licensure.
• English/Spanish bilingual preferred.
• Must have reliable transportation and a valid Texas driver’s license
• Must have at least 1 year experience working with individuals experiencing mental health or substance use disorder crises.
• Knowledge of community resources, of case management principles, objectives, standards, and methods; and of program policies and procedures.
• Knowledge of person driven care and cultural competencies to promote individual success.
• Knowledge of Least Restrictive Environment and hospital alternatives.
• Be able to complete detailed, concise progress notes on all services provided during the sessions to meet timely documentation standards.
• Have the knowledge and experience in providing rehabilitative services to individuals with mental illness.
• Ability to assess individuals’ needs, to coordinate necessary services, to communicate effectively, and to train others.
• Have the knowledge of the social services system and the ability to connect individuals with requested and necessary services.
• Be able to write clearly and professionally.
• Have good time management and organizational skills.
• Ability to supervise others and communicate effectively and professionally with team members.
• Can think clearly and logically, to deal with potentially dangerous and/or emotional situations.
• Ability to work independently and collaboratively as needed and have effective communication with supervisory staff when necessary.