Residential Treatment Assistant

Position Summary

Vista Taos is looking for full and part-time Residential Treatment Assistants to provide direct supervision, support, and structure to individuals in residential treatment. This position is responsible for promoting client safety, maintaining a therapeutic environment, and supporting day-to-day program operations. RTAs play a vital role in reinforcing program expectations, modeling positive behavior, and helping clients engage in their recovery.

Key Responsibilities

Client Supervision and Support

• Monitor client activity and behavior and provide redirection and reinforcement of program rules
• Assist clients with daily routines, assignments, and engagement in structured activities
• Conduct 30-minute room checks during overnight shifts to ensure client safety
• Set and maintain appropriate therapeutic boundaries
• Provide transportation to meetings, appointments, and community outings
• Facilitate client phone calls as directed
• Conduct property inventories at intake, discharge, and when new items are introduced

Safety and Program Operations

• Perform random room searches and emergency safety drills as assigned
• Reinforce program rules, schedules, and expectations in a consistent and respectful manner
• Work collaboratively with Detox staff and Medication Technicians to ensure continuity of care
• Ensure safety and cleanliness in the facility during assigned shifts

Documentation and Communication

• Document client routines and behavior in the Electronic Health Record (EHR)
• Complete concise and professional communication logs at the end of each shift
• Maintain charts, update client handbooks, and complete assigned administrative tasks
• Communicate effectively with staff and supervisors to support smooth handoffs and coordination

Group and Community Engagement

• Facilitate education and community groups assigned by clinical staff
• Serve as a positive role model for clients and promote a recovery-oriented environment

Training and Compliance

• Complete all required training, including Relias Learning modules aligned with Certified Community Behavioral Health Clinic (CCBHC) and Commission on Accreditation of Rehabilitation Facilities (CARF) requirements
• Participate in at least two hours of trauma-informed care training
• Maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Code of Federal Regulations (CFR) 42
• Attend all assigned staff meetings, individual supervision sessions, and LifeHouse training
• Follow all LifeHouse policies and procedures and uphold confidentiality standards

Professionalism and Culture

• Model punctuality, professionalism, and respect for all clients and coworkers
• Demonstrate appropriate work-life balance and clinical distance in all interactions
• Remain open to feedback and commit to continuous improvement
• Promote LifeHouse’s mission, values, and goals through your actions and attitude
• Show sensitivity to the needs of high-risk populations, including individuals with complex behavioral health challenges

Position Requirements

Minimum Qualifications:

• High school diploma or General Educational Development (GED) certificate
• Customer service or client relations experience
• Strong communication and observation skills
• Ability to maintain clear boundaries and model professional behavior

Preferred Qualifications:

• Experience working in behavioral health, substance use treatment, or residential care
• Familiarity with trauma-informed care practices
• Ability to document clearly and professionally in electronic systems

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k) matching
• AD&D insurance
• Continuing education credits
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Loan repayment program
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $15 - $16