Health Coach Team Lead (Remote)

JOIN THE WORLD LEADER IN LONGEVITY MEDICINE

Americans are demanding a better way to take control of how they feel and how long they’ll live.

Over the next decade over one trillion dollars will flow from traditional sick-care to proactive health programs. As the largest longevity medicine program in the world, Lifeforce is accelerating the shift towards more personalized, effective, and empowering healthcare.

Founded in collaboration with clinical and scientific leaders from Cleveland Clinic, Mass General Hospital, and Harvard Medical School, Lifeforce combines everything needed to safely track and optimize how your body is functioning now and in the decades ahead. Comprehensive diagnostics, hands-on clinical experts, certified health coaches, and customized supplement, pharmaceuticals, and lifestyle protocols - all accessed from your home at the price of a gym membership.

We’re expanding our coaching leadership team.

As a Health Coaching Team Lead, you’ll guide a high‑performing group of coaches and ensure every interaction delivers exceptional experience and measurable health outcomes. You’ll partner closely with Clinical Operations and Diagnostics, and work cross‑functionally with Product, Engineering, Marketing, and Content to ship great member experiences at scale. You’re a fit if you love earning member trust, building long‑term relationships, and rolling up your sleeves to make the system better every week. We’re a fun team with serious drive, and we’re building the next phase of Lifeforce together.

What You'll Do

• Lead, coach, and develop a remote team of health coaches; set clear goals, run effective 1:1s, and create growth plans
• Own day‑to‑day operations: real‑time workflows, capacity planning, scheduling, shift approvals, QA, and reporting
• Raise the bar on quality: define standards, build feedback loops, audit sessions, and coach for consistency and impact
• Drive outcomes: track adherence and member health goals; improve NPS/CSAT, retention, and clinical program KPIs
• Evolve the program: help design, pilot, and implement coaching curriculum, playbooks, and protocols
• Collaborate cross‑functionally with Product/Engineering/Content/Marketing to inform roadmaps and support launches
• Recruit, onboard, and train new coaches; maintain SOPs and up‑to‑date enablement materials
• Handle escalations with empathy and sound clinical judgment, coordinating with clinical leaders as needed
• Champion compliance and data stewardship in every workflow and tool we use
  
  
  
  
  

What You'll Bring

• 2 years managing teams, including performance management and professional development
• 1 year leading, coaching, developing, and motivating a remote team of health coaches
• Minimum 1 year experience as a practicing health coach
• Passion for the Lifeforce missionDemonstrated ability to quickly learn and teach others to work across multiple systems and platforms
• Strong analytical problem‑solver; comfortable using data to diagnose issues and drive strategy
• Exceptional communication (written and verbal) across channels; strong relationship‑builder
• Effective time manager who can coach others on prioritization, workflow design, and focus
• Organized, adaptable, and energized by change; able to switch between strategic and hands‑on work
• Growth mindset with a strong commitment to giving and receiving feedback with peers and cross‑functional partners
  
  
  
  
  

NICE TO HAVE

• Experience in longevity, integrative/functional medicine, or preventive care environments
• Background in curriculum design, behavior change frameworks, or motivational interviewing
• Comfort with data dashboards and QA processes for service teams
• Relevant coaching certifications and/or advanced training
  
  
  
  
  

How We Work

• Remote‑friendly, highly collaborative, outcome‑oriented
• We iterate quickly, measure what matters, and celebrate wins
• We hire for potential and support continuous learning
  
  
  
  
  

If you’re excited to help people feel better now and extend their healthspan, we’d love to meet you.

What We Offer

• Full time 40hrs/wk
• Early-stage equity competitive compensation
• Company provided computer and other required equipment
• Benefits package including Healthcare, Dental, and Vision
• Complimentary Lifeforce Membership for Full Time Employees
• Unlimited PTO
• 12 Paid Company Holidays
  
  
  
  
  

Lifeforce is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds to apply. If you don’t meet every single qualification, we still want to hear from you—your experience may be a great fit for this role.