What are the responsibilities and job description for the Sales Team Lead position at Americannmade?
Who We Are
AmericannMade is a vertically integrated cannabis company. Our expertise in forming strategic partnerships within the cannabis community has allowed us to grow exponentially while remaining a privately funded company giving us the opportunity to deliver the best in cannabis genetics throughout California.
With over 20 years operating in the State of California, AmericannMade is a leader in innovation and execution. Having 3 cultivation, distribution and manufacturing facilities along with 6 retail locations throughout Southern California, we can proudly boast that we are a true farm to head cannabis company.
Job Duties:
- Sales Team Lead directs all daily operations of the store in the absence of the MIC, including supervising and training employees, managing employee breaks and shift changes, and completing shift summary reports/data entry.
- Motivates and coaches sales associates and assists in the training of new staff members
- Excels in performing all sales associates' tasks including: providing excellent customer service, maintaining fluidity in product knowledge, generating and leading sales, cashiering, maintaining the floor stocked and merchandised.
- Maintains open and positive relationships with management team.
- Communicates enthusiastically and respectfully about Americann Made, store management and company strategies.
- Develops and supports a bright outlook towards company's policies and procedures.
- Maintains employee engagement and positive attitude by being an embodiment of an Americann Made leader in every situation.
- Coaches sales associates in operational and behavioral situations to ensure orderly customer service.
- Provides feedback to to management team as contribution towards staff development.
- Completes all other duties as assigned.
Minimum job qualifications:
- High School Diploma or equivalent
- Minimum one year of retail sales experience
- Excellent customer service skills
- Excellent written, verbal and public communication skills
- Basic accounting, percentage conversions and business math skills
- Strong problem solving and decision making skills
- Ethical conduct
- Must be at least 21 years old