Manager - Hospital Operations

JOB SUMMARY:

Provides round-the-clock clinical leadership and administrative operational oversight for hospital-wide functions, ensuring the safe and effective delivery of patient care. This role serves as the administrative representative for nursing and hospital leadership during off-hours and is responsible for directing clinical support operations, including bed placement, staffing coordination, and interdepartmental workflows. Acts on behalf of the hospital administrators in their absence. Serves as a liaison to all hospital departments and staff to ensure quality service to all customers, reflecting the goals, mission, vision and philosophy of Sinai Hospital.

KEY RESPONSIBILITIES:

•Serve as the highest-ranking on-site clinical leader during nights, weekends, and holidays and provides overall direction for and coordination of hospital operations utilizing leadership skills.

•Provide direction and oversight to the daily activities of the Operations Support Coordinator, ensuring appropriate and timely patient placement aligned with acuity, isolation needs, and service line requirements.

•Supervise and guide the Operations Support Coordinator to ensure unit staffing meets patient care needs; approve changes to staffing grids and manage float pool or contingency staff deployment.

•Coordinate patient throughput by working closely with nursing units, the Emergency Department, and procedural areas to direct and manage admissions, transfers, and discharges.

REQUIREMENTS:

• 5 years of clinical nursing experience.
• 3 years in a hospital management role required (Assistant Nurse Manager or higher position with direct reports).
• Experience in bed management, staffing operations, or hospital throughput strongly desired.
• Current/Valid RN License in Maryland (or Compact State as applicable).
• BSN Degree required.
• MSN Degree preferred.
• BLS and ACLS Certification from the American Heart Association required.