Account Manager

About Life Science Outsourcing (LSO)

At Life Science Outsourcing (LSO), we bring medical innovations to life. With facilities in Brea, California and Somersworth, New Hampshire, LSO is an FDA-registered and ISO 13485-certified contract manufacturer serving the medical device, biotech, and pharmaceutical industries.

From concept through commercialization, we partner with clients to deliver specialized packaging, sterilization, testing, and contract manufacturing solutions. Our commercial team plays a critical role in helping emerging and established medical companies bring life-changing products to market, efficiently, compliantly, and at scale.

What You’ll Do

Inbound & Outbound Sales Execution

• Respond to inbound inquiries and qualify opportunities using defined criteria.
• Execute outbound prospecting campaigns aligned to target segments and structured playbooks.
• Develop and nurture early-stage prospects into qualified opportunities.

Quoting & Opportunity Management

• Prepare quotes and proposals using established pricing tools and approval thresholds.
• Close low-to-moderate complexity opportunities with management guidance.
• Escalate pricing exceptions and risk factors appropriately.

Account Management & Growth

• Manage assigned accounts post-sale to ensure satisfaction and smooth execution.
• Identify basic expansion opportunities within smaller, less complex accounts.
• Support service adoption and customer retention initiatives.

Cross-Functional Collaboration

• Partner with Operations, Quality, Engineering, and Program Management teams to support customer execution.
• Proactively communicate risks or execution issues.

CRM & Pipeline Discipline

• Maintain accurate CRM activity, pipeline tracking, and forecasting data in HubSpot or Salesforce.
• Follow structured sales processes and reporting expectations.

What You Bring

Education & Experience

• Bachelor’s degree preferred.
• 1–2 years of experience in B2B sales, inside sales, customer success, or account coordination.
• Exposure to technical, manufacturing, or regulated environments is a strong plus.

Skills & Attributes

• Strong written and verbal communication skills.
• Comfortable with outbound outreach and prospecting.
• Highly organized with strong follow-up discipline.
• Commercially minded with a desire to learn pricing, quoting, and negotiation fundamentals.
• Coachable and comfortable operating within defined guardrails.

Why Join LSO?

• Entry point into medical device contract manufacturing sales.
• Exposure to FDA- and ISO-regulated environments.
• Clear development path into senior account management or business development roles.
• Collaborative cross-functional experience with operations and engineering teams.
• Competitive compensation and benefits package.

If you’re looking to launch or accelerate your commercial career in the medical device space while contributing to products that improve patient lives, we encourage you to apply.

Salary : $70,000 - $80,000