What are the responsibilities and job description for the Director of Residential Operations position at Life's New Beginning?
Director of Residential Operations
Lead Operations. Partner in Compliance. Elevate Residential Services.
Life's New Beginning is seeking a Director of Residential Operations to serve as a core member of our residential leadership team. This role works in close partnership with our Director of Residential Compliance, creating a balanced leadership model that ensures both operational excellence and regulatory integrity across all residential programs.
Why This Role Is Different
This is not a standalone director position. You will:
- Focus on day-to-day operations, oversee staffing, and program execution
- Partner with a dedicated compliance leader who oversees regulatory and clinical alignment
- Be supported by executive leadership in a collaborative, team-based structure
This model allows you to lead effectively without carrying the full weight of both operations and compliance alone.
Salary & Benefits
$75,000 (based on experience and education)
Benefits Include:
- Health insurance
- Dental and vision coverage options
- Flexible spending account
- Generous PTO and paid holidays
- 403(b) with employer contribution options
- Mileage reimbursement
- Employee assistance program
- On-call compensation
- Leadership development and training opportunities
- Structured support from executive and compliance leadership
Your Role in the Leadership Team
You will take the lead on:
Residential Operations
- Oversee daily functioning of all residential homes
- Ensure the oversight of consistent staffing, scheduling, and shift accountability
- Maintain safe, clean, and well-functioning environments
Staff Leadership
- Directly supervise Area Supervisors
- Support hiring, onboarding, and workforce stability
- Drive performance, accountability, and team culture
Service Delivery
- Ensure person-centered care is implemented consistently
- Support staff in delivering meaningful engagement and quality of life
In Partnership with Compliance Leadership
You will work alongside the Director of Residential Compliance, who focuses on:
- ODP regulations and audit readiness
- ISP integrity and documentation standards
- Clinical and behavioral oversight
Together, you will ensure programs are both high-quality and fully compliant.
Additional Responsibilities
- Serve as a primary contact for families and stakeholders
- Participate in on-call rotation and provide coverage as needed
- Travel regularly between residential sites
- Perform other duties as assigned
What We're Looking For
- Strong experience in IDD residential services
- College degree
- Proven leadership in staff supervision and operations
- Ability to collaborate across leadership roles
- Knowledge of ODP systems and expectations preferred
- Hands-on leadership style with strong communication skills
What Success Looks Like
- Stable, well-staffed residential homes
- Strong collaboration between operations and compliance
- High staff engagement and accountability
- Consistent, person-centered care across all sites
Apply Today
If you're a leader who thrives in a collaborative environment and wants to focus on running strong programs while partnering on compliance, we encourage you to apply.
Salary : $75,000