Director of OSP Operations

Job Overview

Patriot Broadband Technologies is seeking an experienced and results-driven Director of OSP Operations to lead and optimize all operational aspects of broadband construction projects. This executive leadership role is responsible for overseeing the Outside Plant (OSP) Division, driving operational excellence, profitability, field execution, workforce development, and scalable growth across multiple markets.

The ideal candidate is a strategic leader with deep expertise in fiber optic construction, utility coordination, subcontractor management, production efficiency, and financial accountability in a fast-paced telecommunications environment.

Key Responsibilities

Operational Leadership

• Develop and execute operational strategies that improve productivity, reduce costs, and increase profitability.
• Provide leadership, management, and accountability (LMA) to all assigned operational staff.
• Build scalable operational processes to support rapid company growth and multi-market expansion.
• Foster a culture focused on safety, accountability, performance, and continuous improvement.

Financial & Profitability Management

• Own and manage operational P&L performance for OSP construction activities.
• Monitor project budgets, labor utilization, equipment costs, subcontractor expenses, production rates, and gross margins.
• Analyze job costing and production metrics to identify inefficiencies and improve margins.
• Collaborate with estimating and finance teams to improve forecasting, cost controls, and bid accuracy.
• Ensure field production aligns with profitability targets and contract requirements.
• Develop KPI dashboards and operational reporting tools for leadership visibility.

OSP Execution Oversight

Lead all aspects of OSP construction execution, including:

• Fiber placement
• Splicing operations
• Aerial construction
• Underground construction
• Directional drilling
• Utility coordination
• Permit compliance

Additional responsibilities include:

• Ensuring adherence to engineering specifications, customer standards, and municipal requirements.
• Improving cycle times, production efficiency, and quality control across the OSP lifecycle.
• Managing subcontractor performance, compliance, and productivity standards.

Project Management

• Partner with OSP Project Managers to ensure successful project delivery.
• Oversee project schedules, resource allocation, production planning, and risk mitigation.
• Maintain proactive customer communication and operational accountability.
• Ensure compliance with contractual obligations and service-level agreements.
• Resolve escalated operational issues affecting schedule, safety, or profitability.

Safety & Compliance

• Champion a company-wide culture of safety.
• Ensure compliance with OSHA, DOT, environmental, utility, and customer-specific safety standards.
• Lead incident investigations and corrective action initiatives.
• Ensure crews maintain proper certifications, training, and operational readiness.

Qualifications

Required Experience & Skills

• 10 years of broadband construction experience.
• 5 years of senior leadership experience managing OSP operations.
• Strong knowledge of fiber optic construction methodologies and telecom infrastructure.
• Proven success managing P&L performance and improving construction profitability.
• Experience with aerial and underground construction as well as inside plant fiber deployments.
• Strong understanding of permitting processes, utility coordination, and telecom construction standards.
• Experience managing in-house teams, subcontractors, and multi-project operations.
• Familiarity with project management and construction software platforms.
• Knowledge of telecom engineering workflows and GIS systems.

Preferred Qualifications

• Bachelor’s degree in Construction Management, Engineering, Telecommunications, Business, or related field.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Gross Profit Margin
• OSP production rates
• Cost per foot/mile installed
• Schedule adherence
• Safety performance metrics
• Quality and rework percentages
• Subcontractor productivity
• Customer satisfaction scores
• Labor utilization rates

Work Environment

• Combination of office and field environments.
• Frequent travel to project sites required.
• Fast-paced, deadline-driven construction environment.

Why Join Patriot Broadband Technologies?

At Patriot Broadband Technologies, we are building the future of broadband infrastructure. We offer a dynamic small business, family-oriented work environment where doing the right thing, operational excellence, and professional leadership are valued. Join a growing team making a direct impact on expanding high-speed connectivity across communities.

• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with generous company match
• Paid time off and holidays
  
• Company paid Life Insurance and Short Term Disability

Apply Today

If you are a strategic operational leader with a passion for broadband construction and fiber deployment excellence, we encourage you to apply.

Patriot Broadband Technologies is an Equal Opportunity Employer.