What are the responsibilities and job description for the Chinese Bilingual Medical Assistant position at Life IVF Center?
Make a Lasting Impact in Patients’ Lives with a Predictable Schedule and Competitive Pay
Join a mission-driven fertility team helping families realize their dreams. We’re seeking a compassionate, bilingual (English/Mandarin Chinese) healthcare professional to support patients throughout their fertility journey at our tight-knit Arcadia office location.
If you’re passionate about patient care, thrive in a collaborative team, and want to make a meaningful difference every day, we’d love to meet you.
Why You’ll Love Working Here
- Predictable schedule and stable hours
- Health, dental, and vision insurance
- Paid time off and sick leave
- 401(k) for tenured employees
- Team events, celebrations, and company trips
- Leadership development and growth opportunities
What You’ll Do
As part of our Nursing Team, you’ll play a central role in the patient experience and clinical operations. You’ll:
- Educate patients on treatment plans and medication use
- Assist clinicians and laboratory staff in fertility and women's health procedures
- Support consultations, testing, and treatment coordination
- Communicate with patients by phone, email, and in person
- Help with scheduling, triage, and general inquiries
- Deliver compassionate, professional service to every patient
- Collaborate across departments to resolve issues and improve care
- Uphold clinical standards and compliance with all policies and regulations
What We’re Looking For
- 1 year of experience in a medical office or patient care role (nursing, medical assisting, reception, or coordination)
- Certified Medical Assistants accepted, also looking at Licensed Vocational or Licensed Practical Nurses.
- Not currently interested in RNs
- Full fluency in English and Mandarin Chinese, including familiarity with medical terms
- Professional fluency in Cantonese, Chinese dialects like Shanghainese, Vietnamese, and basic Spanish are also a plus
- Comfortable using Microsoft Office and EMR/scheduling systems
- Familiar with medical terminology; ICD-10 knowledge a plus
- Local to Arcadia, CA for in-person interviews and training
About Life IVF Center
Life IVF Center is a nationally acclaimed fertility program specializing in Precision IVF®, a science-driven approach to accessible, patient-centered fertility care with high success rates and reduced medication use. We’re proud of our strong outcomes, collaborative culture, and dedication to constant improvement.
You’ll Succeed Here If You’re:
- Warm, approachable, and empathetic with every patient
- Passionate about healthcare and helping others
- A strong communicator who is clear, professional, and compassionate
- A quick learner who adapts easily and takes initiative
- A humble team player who thrives in a diverse environment
Keywords: healthcare, nursing, women’s health, IVF, fertility, LVN, LPN, MA, medical assistant, bilingual, Mandarin, Cantonese, Chinese, Vietnamese, Shanghainese, CCMA