Clinical Manager

The Clinical Manager is responsible for management and supervision of the clinical staff assigned to flight and/or ground operations. This includes, but is not limited to, new employee selection, promotions and assignments, appraising employee productivity, handling grievances or complaints, employee discipline, scheduling, initial and continuing education for crew members, vehicle maintenance, determining the types of equipment and materials used in performing daily tasks, ensuring the team maintains and follows safety procedures and record keeping. This position also maintains proficiency in the role of Paramedic or Nurse. Must be available to work varied shifts and cover call shifts. Will be required to drive personal or company vehicles whenever and wherever business needs necessitate.This position is subject to the Crew Safe Weight Policy when maintaining proficiency in flight status. In the event a Clinical Manager exceeds the weight limit, they will be allowed to assume all administrative responsibilities while not on flight status. All other requirements of the Crew Safe Weight Policy apply to this position. QUALIFICATIONS:Bachelor’s degree preferred or equivalentMinimum 3 years clinical manager or supervisor experience preferredMaintains licensure and certification required for Paramedic or Nurse for assigned location in accordance with LFN policy Emergency Vehicle Operator Course (EVOC) completion if supervising a base with Ground OperationsProficient in Microsoft office suite Exceptional customer service skillsAble to multi-task in a fast paced, high-growth environment Proactive and self-directed with the ability to work with a team and autonomouslyStrong organizational and analytical skills with high attention to detail and accuracyExcellent communication and interpersonal skills, both written and oral, with the ability to communicate effectively and efficientlyRelies on extensive experience and judgment to plan and accomplish goalsLeads and directs work of othersMust hold a valid driver’s license, have access to an automobile in good repair, be able to provide proof of auto insurance, meet LFN’s Driver’s Policy requirements, and able to travel whenever or whenever business needs necessitateESSENTIAL DUTIES AND RESPONSIBILITIES: CLINICAL MANAGEMENT: The Clinical Manager will provide direct guidance and oversight to clinical crew members in their assigned area of responsibility by ensuring clinical consistency and compliance for all LFN clinical employees. This position will serve as a liaison between clinicians, leadership, other divisions, customers, and vendors to facilitate and develop clinical standards and process improvement activities across multidisciplinary teams. Duties may include:Identify and develop tactical plans in line with company strategic vision, including project proposals and implementation strategies to ensure excellent clinical standards are adhered toDevelopment and implementation of metrics to measure execution and success of clinical activities and objectivesEnsure accurate input of information for establishing, tracking, trending, and analyzing quality indicatorsResponsible for ensuring compliance with regulations and rules of accrediting bodies and initiating change when neededIn conjunction with the education team, the Clinical Manager will help oversee new employee orientation process and ensure ongoing clinical education and expectations are met and orientation is successfully completedEnsure clinical staff maintain required standards and competencies in accordance with applicable accreditation standards and state and county guidelines, LFN policies, and clinical agreements within designated timeframes. Monitor clinical crew during duration of employment ensuring compliance.Ensure compliance of staff with annual training curriculumsComplete final evaluation of clinical crew members upon orientation completion in conjunction with the Clinical Education departmentCreate schedules and ensure adequate staffingReview and approve employee timecardsOversight of clinical logistics at assigned location(s), ensuring processes and procedures related to LFN’s clinical supplies, medications, and equipment are in adherence to LFN’s policiesRegular attendance and punctuality is requiredOPERATIONS:Maintain a thorough knowledge of company, regional and other regulatory standards and guidelines as pertinent to air and ground medical servicesAssist employees with clinical training, information and support so they may solve problems and improve operations at the staff levelEnsure adherence with organizational policies and procedures (e.g. payroll, compensation, corrective action)Must objectively coach and discipline, when appropriate, in a timely and consistent mannerMust ensure employees consistently maintain a positive work environment and work to constructively improve the work environment and processes LEADERSHIP:Create a work environment reflecting a positive atmosphere, high employee satisfaction, competence, and teamworkProvides and models clinical and general professional leadership to all internal and external stakeholdersSAFETY: Ensure adherence to LFN safety and risk management culture as outlined in Safety and Risk Management Agreement, SMS, and related policiesPreserve safety and risk management culture and rulesReport all concerns related to safety and risk management immediately, working collaboratively with the safety and quality departments, and others as needed, to ensure a thorough investigation is completedBe knowledgeable regarding all safety and risk management policies and procedures; be an agent for communicating safety and risk management information. ???? BENEFITS That Go Above and Beyond: At Life Flight Network, we believe our team members deserve more than just a job — they deserve a rewarding, supported, and balanced life. That’s why we offer a thoughtful benefits package that truly sets us apart:Compensation & RetirementCompetitive pay 401(k) with a 100% vested employer contribution — your future grows from day oneTenure bonuses to reward your loyalty and long-term commitmentHealth & WellnessComprehensive Medical, Dental, and Vision coverageCompany-paid Life and AD&D InsuranceCompany-paid Short & Long-Term Disability Insurance for peace of mindWellness Reimbursement Program to support your health goalsComplimentary Life Flight Network Membership for you and your householdFamily & LifestylePaid Parental Leave to support growing familiesAdoption Assistance for those building families in new waysBereavement Leave (including for pets) — because every family member mattersPaid Volunteer Time — make a difference in the community, on usGenerous Paid Time Off, starting at nearly 4 weeks annually for full-time employeesGrowth & RecognitionTuition and Training Reimbursement to invest in your professional developmentEmployee Recognition Awards celebrating your impact and achievementsMultilingual Stipend to honor the value of diverse communication skillsJoin Life Flight Network and be part of a team that takes care of those who care for others — both in and out of the workplace.All candidates are subject to drug screening and background investigation. Life Flight Network is an equal opportunity employer.

Salary : $162,510 - $191,940