What are the responsibilities and job description for the Customer Intelligence Analyst position at Life Fitness / Hammer Strength?
Join us as we empower the world to work out, creating healthier lives together.
We are seeking a motivated and detail-oriented Customer Intelligence Analyst to join our Revenue Operations team. This role supports Global business units by cleaning, reconciling, and preparing customer data for analysis. The analyst will work closely with the Senior Analyst to ensure data integrity and enable strategic insights across global markets.
This position is ideal for individuals with a background in data analytics and a passion for turning data into actionable insights - Whether gained through internships, academic projects, or early professional experience.
This position follows a hybrid schedule based at our Global HQ in Rosemont, IL. Team members work remotely on Mondays and Fridays, and are onsite for collaboration from Tuesday through Thursday.
Key Responsibilities
Want to take the next step in your career? Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to get to know you and your experience and discuss the position in more detail. If it’s not the right opportunity this time, we’ll always let you know.
At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $60,600 - $83,700 annually.The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location.
Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal, state, and local laws regarding employment, recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@lifefitness.com” or "@indoorcycling.com" domain email addresses or “lifefitness@myworkday.com” for U.S. opportunities.
Life Fitness/Hammer Strength does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.
We are seeking a motivated and detail-oriented Customer Intelligence Analyst to join our Revenue Operations team. This role supports Global business units by cleaning, reconciling, and preparing customer data for analysis. The analyst will work closely with the Senior Analyst to ensure data integrity and enable strategic insights across global markets.
This position is ideal for individuals with a background in data analytics and a passion for turning data into actionable insights - Whether gained through internships, academic projects, or early professional experience.
This position follows a hybrid schedule based at our Global HQ in Rosemont, IL. Team members work remotely on Mondays and Fridays, and are onsite for collaboration from Tuesday through Thursday.
Key Responsibilities
- Clean, reconcile, and validate customer data from multiple sources to ensure accuracy and consistency.
- Support the development of dashboards and reports that inform business decisions across Global markets.
- Assist in preparing datasets for market segmentation, territory alignment, and performance tracking.
- Collaborate with cross-functional teams to understand data needs and resolve quality issues.
- Document data processes and contribute to continuous improvement initiatives.
- Maintain data confidentiality and adhere to privacy standards.
- Bachelor’s degree in Data Analytics, Business, Economics, Computer Science, or a related field.
- Experience in data analytics through internships, academic projects, or up to 2 years of professional work.
- Proficiency in Microsoft Excel; familiarity with Power BI and basic SQL preferred.
- Strong attention to detail and commitment to data quality.
- Effective communication skills and ability to work collaboratively.
- Curiosity and willingness to learn new tools and approaches.
- Internship or project work involving data cleaning, reconciliation, or customer intelligence.
- Exposure to CRM systems or business intelligence platforms.
- Experience supporting international teams or working with global datasets.
Want to take the next step in your career? Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to get to know you and your experience and discuss the position in more detail. If it’s not the right opportunity this time, we’ll always let you know.
At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $60,600 - $83,700 annually.The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location.
Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal, state, and local laws regarding employment, recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@lifefitness.com” or "@indoorcycling.com" domain email addresses or “lifefitness@myworkday.com” for U.S. opportunities.
Life Fitness/Hammer Strength does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.
Salary : $60,600 - $83,700