What are the responsibilities and job description for the Dining Services Manager position at Life Enriching Communities (Concord Reserve –...?
Dining Services Manager
Role Information
Location: Twin Towers | 5343 Hamilton Avenue, Cincinnati, Ohio 45224
Schedule: Full-Time, Days | 40 hours a week I Flexible Shift (Depending on Departmental Needs) 7:00am -3:00pm and 12:00pm -8:00pm with rotating weekends
Location: Twin Towers | 5343 Hamilton Avenue, Cincinnati, Ohio 45224
Schedule: Full-Time, Days | 40 hours a week I Flexible Shift (Depending on Departmental Needs) 7:00am -3:00pm and 12:00pm -8:00pm with rotating weekends
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
You, our Ideal Candidate
You are a service-oriented and experienced dining professional with a passion for leading and mentoring others. You model exceptional service, have a strong understanding of dining operations, and bring enthusiasm to training and supporting team members while ensuring a positive dining experience for residents.
You are a service-oriented and experienced dining professional with a passion for leading and mentoring others. You model exceptional service, have a strong understanding of dining operations, and bring enthusiasm to training and supporting team members while ensuring a positive dining experience for residents.
Responsibilities
- Leads the day-to-day operations of the public campus dining areas, including (nit mot limited to) training, scheduling, and supervising; in charge when Director of Dining is off campus
- Ensures departmental compliance with all the local, state, federal and facility rules and regulations
- Establishes inventory per levels necessary to meet operational needs (silverware, dishes, lines, office supplies, uniforms, etc.) within public campus dining options
- Assists in monitoring programs and procedures to ensure on-time delivery and resident satisfaction. Visits residents, family members, and guests during mealtime(s) to evaluate the quality of meals served and to invite feedback regrading menu selection, food taste, presentation, and service.
- Wash dishes and maintain sanitation standards, ensuring utensils and equipment are ready
- Assists in Development and recommends strategies/tactics to ensure the highest level of quality in resident dining services, nutrition, and meal preparation. Set performance standards, measures outcomes, and implements correction action to meet the campus's service goals. Instills in staff a concept of elegant dining for the residents.
Requirements
- Associates degree in Hospitality or related field preferred
- A minimum of 3 years previous supervisory experience required
- A minimum of 3 years related to Fine Dining, experience in a continuous care retirement community, hospital, or similar facility preferred.
- Must possess a customer service background and orientation
- Ability to pass a pre-employment background check
- Ability to pass a pre-employment drug screen
Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.
