What are the responsibilities and job description for the Hourly Manager position at CRG Dining?
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
Job Overview: As a Hourly Manager, you will work closely with the General Manager and the restaurant team to ensure the smooth and efficient operation of our concepts. You will have additional responsibilities as a Server, Bartender, and Host. Your commitment to excellence, leadership skills, and attention to detail will be essential to our continued success.
Key Responsibilities:
Supporting General Manager:
Collaborate with the General Manager in daily operations, planning, and decision-making.
Assist in setting and achieving financial goals, monitoring performance, and making improvements as needed.
Staff Supervision and Training:
Oversee and support the front-of-house and back-of-house teams.
Assist in recruiting, training, and developing staff to maintain high service standards.
Monitor staff performance and provide feedback and coaching as required.
Customer Service:
Ensure that all guests receive exceptional service and resolve any guest concerns or issues.
Foster a welcoming and friendly atmosphere, ensuring guests feel valued and appreciated.
Assist in maintaining and enhancing the restaurant's reputation for outstanding service.
Operational Excellence:
Participate in the day-to-day operations of the restaurant, including scheduling, inventory management, and quality control.
Ensure compliance with health, safety, and sanitation regulations.
Collaborate with the General Manager to optimize menu offerings and promotions.
Financial Management:
Assist in managing the budget, controlling costs, and maximizing revenue.
Monitor financial reports, analyze data, and recommend strategies for improved profitability.
Contribute to inventory management and cost control efforts.
Team Collaboration:
Foster a positive and collaborative work environment, promoting teamwork and effective communication.
Support and implement company policies and procedures.
Step in as the acting General Manager in their absence.
Qualifications:
Previous experience in a supervisory role in a fine dining restaurant or upscale dining establishment is preferred.
Strong leadership, organizational, and communication skills.
Understanding of food and beverage operations, service standards, and industry best practices.
Ability to work effectively in a high-pressure, fast-paced environment.
Proficiency in restaurant management software and point-of-sale systems.
This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations.
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.