Financial Aid Advisor

Give. Do. Love. Serve. From One’s Own Abundance. 

Position Details:

• Financial Aid Advisor 
• Salary Range: $70,304 - $75,000 annually 
• Full-Time, Exempt
• 40 hours per week
• Fully Onsite Position in Hayward, CA

Essential Job Responsibilities: 

• Responsible for advising prospective students (primary), current students and alumni on financial aid eligibility, program requirements, application procedures, aid programs, repayment issues and related concerns. Advise prospective student tour groups twice a week providing an overview of the financial aid application process and available federal programs and scholarships. 
• Troubleshoot and problem solve with FA staff on any complication in loans or financial aid issues. Assist Students in resolving credit issues and/or the endorser process. 
• Track prospective student status, ISIRS, MPNs, Entrance Counseling and maintain excel tracking spreadsheets. Liaison weekly with Admissions staff and provide financial aid status updates and obtain enrollment updates. Coordinate communications with Admissions at a high level.
• Package federal financial aid (loans and federal work study) and incoming scholarships to prospective students ensuring compliance with federal regulations and school policies and procedures. As needed, award aid for current students. Certify private student loans. Quarterly, prepare student status letters for incoming class. 
• Update the National Student Loan Database (NSLDS) monitoring alert list and monitor any changes affecting financial aid eligibility. Monitor transfer students closely (re: academic year overlaps) and resolve any alerts.
• Utilization of CAMS (college database) and federal websites - COD and NSLDS to research and resolve financial aid application/loan issues. Assist with importing COD files as needed. Run various CAMS queries to support processes and reports.
• Perform verification procedures including reviewing and reconciling financial aid applications and documentation such as tax returns, non-taxable income, etc. Resolve C Flags (social security number, Immigration, defaults) working with the student and the appropriate agency. Certify (review) all ISIRS and monitor document tracking. Assess and recommend professional judgement cases.
• Oversee scholarship board and outside scholarships, maintain accurate information (PowerPoint and website); create flyers, update applications and promote scholarships.
• Alternate VA Certifying Official for enrollment and eligibility certification for Veterans Educational Benefits and maintaining VA/State records.
• Maintain a complete and current knowledge and understanding of policies and procedures of financial aid programs and various Federal and State rules and regulations governing student loans. 
• Other duties as assigned by the Assistant Director of Financial Aid or the Director of Financial Aid. 

Qualifications: 

• Bachelor’s degree required (a combination of relevant education and professional financial aid experience may be considered in lieu of a degree)
• Minimum of 1–2 years of experience in financial aid or a related field
• Demonstrated knowledge of federal and/or private loan programs
• Thorough understanding of federal financial aid regulations and programs
• Proficient in the use of financial aid management systems and general computer applications
• Excellent communication, interpersonal, and customer service skills
• Strong organizational abilities, including the capacity to manage multiple priorities, meet deadlines, and follow through on assignments
• Solid analytical and problem-solving skills with attention to accuracy and compliance

Employee Benefits:

• Free Chiropractic Care for Employees (Discounted Care for Immediate Family Members) 
• Paid Sick Time 
• 14 Paid Holidays 
• Merchandise Discount in Bookstore 
• Engaging and Inclusive Environment
• Paid community service such as local events, fundraisers, and volunteering opportunities
• Medical, dental, vision, and life insurance benefits (After 30 days of employment)
• 401(k) Plan (After 30 days of employment)
• Flexible Spending Account 
• Employee Assistance Program 

About Us:

• At its core, Life West empowers transformation by offering its students a path to help create a brighter future for humanity with the Doctor of Chiropractor (DC) degree.
• In March 1981, through the efforts of Dr. George Anderson, Dr. George Wentland, and Dr. Sid E. Williams, president and founder of Life Chiropractic College, an agreement was reached between Life Chiropractic College and Pacific States Chiropractic College. As a result, the college was renamed Life Chiropractic College West.
• Life West is proud of its history and legacy of producing happy and successful alumni who practice around the world.
• Build a campus culture that embraces diversity and inclusion
• Develop a culture of service within and outside of the college
• Improve institutional effectiveness through constant innovation and assessment
• To learn more about Life Chiropractic College West and our mission, please visit our website: https://lifewest.edu/about

Life Chiropractic College West values diversity in our college and workplace. Our company provides equal opportunity for employment to qualified applicants on the basis of experience and the ability to do the available work, without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. LCCW  is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Salary : $70,304 - $75,000