What are the responsibilities and job description for the Intake Specialist position at Life Center of Galax?
Come join our team as an Intake Specialist, at Life Center of Galax!
We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
Days are Wednesday - Saturday. Hours are 4:00pm - 2:00am.
Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.
We Offer a Full Suite Of Benefits Ranging From
Essential Functions
Intake Specialist (Specialty) 07/10/2023
Licenses/Designations/Certifications
GALAX
We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
Days are Wednesday - Saturday. Hours are 4:00pm - 2:00am.
Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.
We Offer a Full Suite Of Benefits Ranging From
- Medical, Dental, and Vision Insurance
- Paid Holidays
- Paid Time Off
- HSA & FSA
- Company Paid Basic Life & AD&D
- Disability
- 401(k) Retirement Plan - with company match
- Employee Assistance Program/Employee Discount Program
Essential Functions
- Liaise with client/family of potential admissions to address any questions, concerns, etc.
- Coordinate facility tours with clients and families who are potential admissions.
- Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client
- Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
- Supports arrival process including coordinating assessment/bed placement process, searches of client
- Orients client to the facility/milieu.
- Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule
- Ensures intake paperwork is completed in a timely fashion and documentation is maintained as
- May discuss client’s financial responsibility and take payment as applicable.
- Provides exceptional customer service in line with Acadia Healthcare standards.
- Complies with organizational policies, procedures, performance improvement initiatives and maintains
- Communicate clearly and effectively to person(s) receiving services and their family members, guests
- Develops constructive and cooperative working relationships with others and maintains them over
- Encourages and builds mutual trust, respect and cooperation among team members.
Intake Specialist (Specialty) 07/10/2023
- Maintains regular and predictable attendance.
- High-school diploma, GED, or equivalent.
- 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is
- Must have excellent communication and customer service skills, and an ability to use required
Licenses/Designations/Certifications
- De-escalation training, CPR and/or First-Aid certification as required by facility
GALAX