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Patient Account Representative

Life Center of Galax
Galax, VA Full Time
POSTED ON 7/29/2026
AVAILABLE BEFORE 9/5/2026
Come join our team as a Patient Account Representative at the Life Center of Galax-Hillsville!

We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

Excellent Benefits Package

  • Company matching 401k
  • Health, Dental, & Vision Insurance
  • Disability and life insurance
  • Paid holidays, vacation, sick, and extended sick time

Hourly rate is negotiable depending on years of experience, education, and other factors.

The general hourly pay range for this role is $18-$22.

Call and status outstanding claims with third party payors.

  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Education/Experience/Skill Requirements

  • High school diploma or equivalent required.
  • Three or more years’ prior admissions and or collections experience in a hospital setting required.
  • Psychiatric experience preferred.

Licenses/Designations/Certifications

  • Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

GALAX

Salary : $18 - $22

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