At The Standard Spa, Miami Beach, the pool is more than a place to relax—it's one of the property's most vibrant social spaces. From handcrafted cocktails to fresh coastal cuisine, every detail contributes to the guest experience.

We're seeking an energetic, organized, and team-oriented Pool Runner to help deliver exceptional food service throughout our pool deck. This role plays an essential part in creating seamless dining experiences by ensuring every dish arrives quickly, accurately, and beautifully presented.

If you thrive in fast-paced environments, enjoy working outdoors, and take pride in creating memorable guest experiences, we'd love to meet you.

Why You'll Love Your New Lifestyle

We offer a benefits package designed to ensure you feel as taken care of as the guests you're serving.

Wellness & Lifestyle

• Complimentary Access to our Spa & Gym Facilities
• Up to 3 fitness classes per week including yoga, pilates, and bootcamp
• Exclusive Spa Discounts on treatments and services
• Designated Employee Pool Days during the summer

Dining & Retail Perks

• Restaurant Discounts throughout the property
• Boutique Discounts on retail items and essentials

Health & Financial Benefits

• Medical, Dental & Vision Coverage
• Company-paid Life Insurance
• Short-Term & Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off beginning on day one
• Eight Paid Holidays, including a Floating Holiday

Culture & Growth

• Complimentary Employee Meals
• Growth and advancement opportunities within a lifestyle-driven hospitality brand
• Team celebrations, trainings, and employee appreciation events
• Work alongside some of Miami's most talented hospitality professionals

Work where hospitality, wellness, and community come together... every day.

Position Summary

The Pool Runner is responsible for supporting the food and beverage team by delivering food accurately, efficiently, and with exceptional attention to presentation throughout the pool deck. Working closely with the kitchen, servers, bartenders, and management team, this position ensures timely service while maintaining The Standard's elevated hospitality and service standards.

The Pool Runner helps create a seamless dining experience by maintaining communication between the kitchen and service team, assisting with table maintenance, and ensuring service stations remain organized and fully stocked.

Key Responsibilities

• Deliver food from the kitchen to guests promptly while maintaining proper presentation and food quality.
• Verify all food orders for accuracy before leaving the kitchen.
• Present dishes professionally and describe menu items when appropriate.
• Ensure food is delivered according to established service standards.
• Assist guests courteously and respond promptly to requests.
• Communicate guest needs, allergies, and special requests to servers and kitchen staff.
• Maintain constant communication between the kitchen and service staff regarding food timing and order status.
• Set up and break down the kitchen expediting station.
• Assist servers with table maintenance throughout service.
• Clear plates, glassware, and service items as needed.
• Support overall flow of service during peak business periods.
• Assist with opening and closing side work.
• Polish silverware, glassware, and service equipment.
• Set tables with napkins, condiments, and other dining essentials.
• Maintain cleanliness and organization of service stations.
• Ensure all service areas remain stocked throughout the shift.
• Maintain cleanliness of the pool dining environment.
• Work collaboratively with servers, bartenders, hosts, kitchen staff, and management.
• Support teammates during busy periods to ensure smooth operations.
• Maintain a positive, energetic, and professional attitude.
• Represent The Standard's service culture through every guest interaction.
• Follow all company policies, SOPs, and service standards.
• Adhere to food safety, sanitation, and workplace safety procedures.
• Maintain professional appearance and grooming standards.
• Report maintenance, safety, or operational concerns to management.

Required Skills & Qualifications

• Previous restaurant, food runner, or hospitality experience preferred.
• Excellent communication and teamwork skills.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Strong organizational and multitasking abilities.
• Positive attitude with a guest-first mindset.
• Ability to remain calm under pressure.
• Fluent in English; Spanish preferred.
• Flexible schedule, including weekends and holidays.

Core Competencies

• Guest Service Excellence
• Teamwork & Collaboration
• Communication
• Organization
• Sense of Urgency
• Adaptability
• Attention to Detail
• Professionalism

Physical Requirements

• Ability to stand and walk continuously for extended periods (8 hours).
• Ability to work outdoors in varying weather conditions, including heat and humidity.
• Frequent bending, kneeling, reaching, and stretching.
• Ability to lift, push, pull, and carry up to 40 pounds.
• Ability to safely transport food trays and service equipment throughout the property.
• Ability to work flexible schedules including weekends, holidays, and peak business periods.