What are the responsibilities and job description for the Inbound Sales Representative position at Lickety-Split?
Lickety Split AC, Plumbing & Electric · Ponte Vedra Beach, FL · On-Site
The role
Every call that comes in is a customer who already wants help. Your job is to listen well, match them to the right service, and book the job. The lead is handed to you — the close is yours to earn.
Lickety Split's promise is simple: show up fast, do it right, and treat the customer like royalty. Our inbound sales team is where that promise begins — before the truck rolls, before the technician knocks. Every call is a homeowner who reached out because they need help, and how we answer matters. The best reps here don't just book jobs. They deliver the first moment of relief in what is often a stressful day.
What you'll do
- Answer inbound calls from homeowners who need AC, plumbing, or electrical service
- Qualify the customer's situation and match them to the right service option
- Present service packages, memberships, and upgrades where appropriate — not pushy, just informed
- Book appointments and confirm details with the dispatch team for a seamless handoff
- Handle objections on price, timing, or urgency and keep the call moving forward
- Hit conversion rate and revenue targets — your stats are visible and rewarded
- Work on-site with a team that tracks performance, competes hard, and wins together
You bring
- 1 years in inbound sales, inside sales, or a revenue-generating phone role
- Ability to build rapport fast — you have 90 seconds to earn trust
- Comfortable presenting options at multiple price points
- Objection handling that doesn't feel like a script
- Competitive, coachable, and consistent — not just good days
What you get
- Weekly base pay uncapped commission
- Performance bonuses and team incentives
- Paid onboarding and ongoing sales coaching
- Clear path to senior rep and leadership roles
- Warm leads only — customers call us first
Lickety Split is an equal opportunity employer. We invest in people who invest in their own performance.