What are the responsibilities and job description for the Assistant Manager position at Liberty Tax 12365?
Company Description
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Role Description
This is a full-time, on-site role for an Assistant Manager at Liberty Tax, located in New Bern, NC. The Assistant Manager will be responsible for overseeing daily operations, supporting staff, ensuring excellent customer service, managing schedules, handling client inquiries, and assisting in driving business growth. Additional responsibilities include maintaining financial records, ensuring compliance with company policies, and collaborating with the management team to implement successful business strategies.
Qualifications
- Team leadership and staff management skills, with the ability to motivate and guide employees
- Strong customer service and interpersonal skills to build positive client relationships
- Understanding of basic accounting and financial management principles
- Background in banking, mortgage, bookkeeping, auditing and/or income tax preparation a plus.
- Organizational and time-management abilities for handling multiple tasks effectively
- Technical proficiency in using office and management software tools
- Problem-solving and decision-making capabilities
- Previous managerial or supervisory experience preferred
- High school diploma or equivalent required; additional education in business or a related field is a plus