What are the responsibilities and job description for the Transformation Lead, Independent Agent Distribution position at Liberty Mutual Insurance Group?
Creates and leads the strategic direction for large scale cross functional initiatives that balances business strategy, marketplace research, and ideation for the creation of holistic customer and user solutions within the SBU. Defines the future target state and partners with the solution delivery teams to identify the path to get there. Collaborates with executives, senior leaders, and other stakeholders to scope opportunities, develop, and prioritize projects in alignment with SBU strategy. Leverages analytics and data to understand how to optimize for the best outcome. Understands how to apply user research and synthesize into programs to set direction of design that accomplishes goals. Proactively identifies interdependencies, efficiencies, resources needed, and any barriers that may create risk with time to market and budget constraints. Indirectly manages assigned work streams, each with varying priorities, timelines, and resource requirements for multiple initiatives. Dives deep into the underlying tech architecture and supports the team in solutioning that supports future state vision and closes gaps in business and technology. Preference for related 4 year degree with minimum requirement of 10 years` experience with demonstrated capability in managing large, complex stakeholder projects Effective communication, influencing, organizational and analytical skills required Ability to set expectations upward through managing scope, ability to craft narrative, and navigate across governance structures required to keep multiple sub-workstreams moving forward Drives a high performing culture by modeling commitment, building trust across extended teams, curiosity about different perspectives, and challenges the status quo while providing clarity and direction for teams executing on the work