Solutions Engineer, Software

Working on the Third-Party Integrations team within USRM Distribution Technology, you'll provide technical leadership for engineering teams building the capabilities that enable the sale and service of our insurance products on external storefronts. Strategic partner: You take the big picture view, whether you're defining architecture roadmaps for agentic delivery or maintaining critical relationships with vendors and business partners. Motivated mentor: Exercise your technical chops while coaching junior software engineers through the shift from writing code to orchestrating the agents that write it. Systems-level engineer: Working hand-in-hand with your business partners, you'll develop technical requirements and design multi-agent architectures and agent-readable API surfaces that are robust and flexible. Forward thinker: Leading by example, you'll promote a culture of experimentation — finding ways to responsibly accelerate the adoption of agentic tooling and translate it into measurable delivery and partner-distribution gains. Ten years of related software engineering experience A comprehensive understanding of agile environments Extensive knowledge of contemporary frameworks and emerging technologies, including hands-on exposure to agentic coding tools (e.g., Claude Code, GitHub Copilot agents) A history of practicing DevOps and SecOps A strong background in business operations and strategies, including knowledge of global business and technology trends Solid negotiation, facilitation, consensus building and influencing capabilities Ability to identify patterns and problems across teams and deliver effective solutions Openness and adaptability to respond to fast-moving circumstances A design thinking and test-driven development mindset Excellent oral and written communication skills, and an aptitude for working in teams High Proficiency with cloud-based providers and containerized solutions (AWS, Cloud Foundry, Kubernetes) High level proficiency in creating applications with a high degree of observability (DataDog, Open Telemetry) Proficiency with event-based architectures and integration with API first microservices Familiarity with agentic architecture patterns (MCP, orchestrator/sub-agent design, multi-agent coordination) or strong motivation to build this fluency quickly Ability to write and structure technical documentation for machine reasoning, not just human readers Working knowledge of cyber security concerns, from access control and authentication to secured SDLC processes Familiarity with the ACORD data structures and experience modeling insurance transactions following ACORD conventions is preferred A Bachelor's or Master's degree in a technical or business discipline, or equivalent experience