What are the responsibilities and job description for the Technical Director position at Liberty Mutual Insurance Group?
Lead the development, execution, and continuous improvement of the customer Crash Prevention Strategy. Translate emerging safety science, industry best practices, and technology advancements into scalable, field-ready solutions. Identify, evaluate, and guide implementation of emerging vehicle and fleet safety technologies to ensure effective deployment and measurable results. Provide program leadership, project management, and change management for safety initiatives. Establish progress metrics, monitor performance, and communicate outcomes to senior stakeholders. initiatives with broader business objectives. insight, and customer-facing influence. Develop and execute a talent strategy for the discipline that builds technical depth, leadership capability, and succession readiness. Foster a culture of continuous improvement, accountability, and professional growth. Collaborate with operations-based Directors to ensure consistent skill Relationship Management Build and sustain trusted relationships with customer executives, safety leaders, and internal partners. Serve as a strategic advisor and influencer across all organizational levels. to a high-profile customer. foresight to shape effective long-term solutions. Collaboration & Influence: Builds alignment, inspires action, and leads through partnership rather than authority. Results Focus: Demonstrates accountability for measurable outcomes and continuous improvement. Growth Mindset: Embraces change, seeks feedback, and drives innovation. Customer Focus: Acts as a trusted advisor, anticipating needs and delivering high-value solutions. Communication Excellence: Communicates complex ideas clearly and persuasively in written and verbal formats. Preference for candidates in the Chicago area or within the Eastern United States with convenient access to major airports. Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts. Excellent coaching and mentoring skills. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. Position requires regular travel.